Summary
Overview
Work History
Education
Skills
Honors & Awards
Certification
Leadership & Project Experience
Clinical Exposure & Observerships
Timeline
Generic

Obinna Okoro

Summary

Strategic and service-driven healthcare professional with an MBA, MHA, and neuroscience degree, currently supporting nursing leadership at Emory Saint Joseph's Hospital. Proven success in delivering administrative and operational support in clinical settings, with a focus on improving communication, workflow, and patient care coordination. Recognized for combining empathy and efficiency to strengthen cross-functional teams and drive healthcare excellence. Passionate about progressing into healthcare leadership through project coordination, surgical operations, and strategic initiatives. Actively preparing for the Emory Administrative Fellowship (2026–2028) and seeking new opportunities to contribute meaningfully to system-wide healthcare improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative Coordinator to Nursing Services

Emory Saint Joseph's Hospital
12.2024 - Current
  • Supported program operations by coordinating executive calendars, departmental meetings, and inter-unit communications to ensure workflow alignment with nursing leadership goals.
  • Enhanced staff scheduling and coordination processes , contributing to improved shift coverage and reduced last-minute gaps in both acute and critical care units.
  • Utilized EPIC and Microsoft Excel to analyze workflow data, streamline patient discharge planning, and contribute to throughput optimization as part of department reporting efforts.
  • Partnered with nursing and service line leadershi p to coordinate onboarding processes, support administrative planning, and improve cross-departmental collaboration.
  • Contributed to shift scheduling and staffing workflows across acute and critical care units, reducing coverage gaps and improving continuity of care.
  • Managed compliance documents, SOP updates, and departmental readiness for internal audits and regulatory surveys.

Medical Unit Secretary

Emory Saint Joseph's Hospital
10.2023 - 12.2024
  • Operated office equipment, such as voice mail messaging systems, and used word processing, spreadsheets, and other software applications to prepare reports, invoices, financial statements, letters, case histories, and medical records.
  • Acted as liaison between patients , families , physicians , and nurses to facilitate clear communication and a positive patient experience.
  • Facilitated care coordination by scheduling procedures, updating charts, and preparing unit documentation and reports.
  • Applied Lean Six Sigma principles to enhance the efficiency of patient discharge processes, resulting in reduced wait times and increased satisfaction.
  • Supported team onboarding, training, and orientation efforts for new staff entering medical and surgical units.

Graduate Research Assistant

GSU Research & Environmental Safety
05.2023 - 12.2023
  • Orchestrated the delivery and disposal of hazardous/harmful chemicals and wastes for the entirety of Georgia State University.
  • Composed weekly chemicals tracking logs which increased proficiency in the labs.
  • Assisted with the creation of lab training manuals and safety materials, contributing to hazard reduction and standardization of operations.
  • Participated in grant performance meetings and process improvement reviews with lab supervisors and research investigators.
  • Analyzed large datasets using statistical software to support project development, data integrity, and academic reporting.

Medical Front Office Coordinator

AllCity Family Care Providers LLC
05.2019 - 05.2023
  • Oversaw front-office operations including scheduling, EMR intake, insurance verification , and patient communication.
  • Strengthened relationships between caregivers & clients by having a kind-hearted attitude and building rapport.
  • Facilitated transportation for caregivers to the clients' abode.
  • Provided software training to caregivers and patients on updated digital health systems for more efficient clinical documentation.
  • Boosted team productivity and office efficiency by updating spreadsheets and constructing presentations that supported the executive.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Full-Time Health Information Technician

Motus Nova
02.2022 - 05.2022
  • Performed in-depth benchmark tests on stroke-surviving patients to optimize their rehab experience and improve the range of motion in their limbs.
  • Managed technical support and device monitoring for stroke rehabilitation patients using remote neuroplasticity software.
  • Provided direct patient education on proper usage of healthcare equipment and lifestyle modifications for recovery.
  • Collaborated with care teams to deliver personalized follow-up based on device alerts and patient engagement data.

Clerical Clerk

Central Housing at GSU
02.2021 - 05.2022
  • Provided front-desk administrative support to housing staff, residents, and guests while maintaining a secure and welcoming environment.
  • Delivered technology support to over 100 students per week , offering guidance on using university systems and self-service portals.
  • Conducted routine inspections of student housing units and common areas to ensure compliance with safety and cleanliness standards.
  • Collaborated with supervisors and student staff to improve communication workflows and streamline daily operations.
  • Ensured accurate maintenance of materials and records , including key inventory, supply logs, and resident check-in/check-out data.

Education

Master of Healthcare Administration -

J. Mack Robinson College of Business
Atlanta, GA
12.2024

Master of Business Administration -

J. Mack Robinson College of Business
Atlanta, GA
12-2024

Bachelor of Science - Neuroscience

Georgia State University
Atlanta, GA
05.2022

Skills

  • Service Line Support (Surgical, Ambulatory, Nursing)
  • Lean Six Sigma & Process Optimization
  • EPIC Microsoft Excel, Word, Outlook SharePoint
  • Scheduling, Calendar Management, Staff Coordination
  • CRM Phone & Team Communication Reporting
  • PeopleSoft, Workday (HR Systems), SAP Concur
  • Health information systems
  • Staff training and development

Honors & Awards

• Joe Taylor Chair in Health Administration Scholarship (2024)
• Dean's List – Fall 2020, Spring 2022

Certification

Lean Six Sigma – Green Belt Certificate Completed

Leadership & Project Experience

1. Ahiazu Mbaise Association - Young Adult Outreach Coordinator Atlanta, Georgia - 08/2024-Present

  • Appointed by the association president to lead a young adult engagement initiative within the Nigerian-American community in Atlanta.
  • Created and continue managing a digital group chat platform to strengthen peer relationships and coordinate service projects among young adult members.
  • Spearheaded a youth-led canned food drive, collecting nearly $1,000 worth of goods for the Atlanta Community Food Bank in late 2024.
  • Currently planning and overseeing new community outreach activities for 2025, including donation drives and intergenerational mentorship efforts.
  • Provide monthly updates at association meetings, track participation metrics, and ensure alignment with the group's cultural and service values.


2. Future Healthcare Executives (FHE) - Communications Chair Atlanta, Georgia - 08/2023-05/2024

  • Developed and implemented communications strategies that increased student engagement by 20% through digital campaigns and event promotion .
  • Facilitated connections between students and healthcare leaders by organizing guest speaker sessions , webinars, and workshops .
  • Analyzed member survey data to improve marketing efforts and align initiatives with organizational goals.
  • Supported strategic planning for events tied to healthcare policy, operations, and graduate student development


3. Giving Health - Patient Advocate Atlanta, Georgia - 06/2023-05/2025

  • Led coordination of free virtual primary care consultations , wellness screenings, and lab services for underserved populations in metro Atlanta.
  • Collaborated with healthcare providers and nonprofit partners (e.g., Social Cascade, Wellstar ) to improve access to preventive care and education.
  • Designed and distributed educational materials to enhance patient health literacy , focusing on chronic condition management.
  • Collected program data and patient feedback to support quality improvement and outcome reporting.


4. Nu Rho Psi - Secretary Atlanta, Georgia - 08/2021-05/2022

  • Coordinated the delivery of neuroscience and healthcare-focused content to over 150 student researchers weekly via newsletters and digital communications.
  • Improved internal engagement and morale by publishing monthly recaps on chapter activities, honors, and member achievements.
  • Collaborated with academic advisors and faculty to elevate advocacy for individuals impacted by neurological disorders in the local community.
  • Contributed to strategic planning of academic and volunteer events, fostering cross-campus collaboration.

Clinical Exposure & Observerships

Northside Hospital – Shadowing Student, Anesthesiologist Assistant Atlanta, GA | April 2024

  • Observed Certified Anesthesiologist Assistant (Tamara Rojas, CAA) during various surgical procedures, including lumbar spine surgery and a cesarean section , gaining direct insight into perioperative workflow and anesthetic care.
  • Developed greater understanding of the AA role in patient safety, surgical coordination, and anesthesia administration in high-acuity settings.
  • Engaged in professional reflection and discussion about OR team dynamics, procedural timing, and patient-centered anesthesia care.

Timeline

Administrative Coordinator to Nursing Services

Emory Saint Joseph's Hospital
12.2024 - Current

Medical Unit Secretary

Emory Saint Joseph's Hospital
10.2023 - 12.2024

Graduate Research Assistant

GSU Research & Environmental Safety
05.2023 - 12.2023

Full-Time Health Information Technician

Motus Nova
02.2022 - 05.2022

Clerical Clerk

Central Housing at GSU
02.2021 - 05.2022

Medical Front Office Coordinator

AllCity Family Care Providers LLC
05.2019 - 05.2023

Master of Healthcare Administration -

J. Mack Robinson College of Business

Master of Business Administration -

J. Mack Robinson College of Business

Bachelor of Science - Neuroscience

Georgia State University