Ocean Jacquez

Corrales,NM

Summary

Detail-oriented and hardworking candidate seeking the role in a management position to utilize my customer service and leadership skills.

years of professional experience

BJ’s Restaurant & Brewhouse

Albuquerque, NM

06.2023 - Current

Provided coaching moments for team members on topics such as hosting, customer service, conflict resolution, and teamwork.
Managed day to day safe counts, cash link deposit, and change orders.
Built relationships with customers, vendors, and other managers to enhance organizational success.

BJ's Restaurant & Brewhouse

Albuquerque, NM

07.2023 - 05.2024

Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained and processed invoices, deposits, and money logs.
Handled day-to-day accounting processes to drive financial accuracy.

BJ's Restaurant & Brewhouse

Albuquerque, NM

01.2019 - 05.2023

Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Reduced food waste by properly storing ingredients and monitoring expiration dates.
Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
Collaborated with kitchen team, effectively communicating to streamline processes and optimize workflow.

Independence High School

Rio Rancho, NM

05.2009

BJ's Restaurant & Brewhouse

07.2023 - 05.2024

BJ’s Restaurant & Brewhouse

06.2023 - Current

BJ's Restaurant & Brewhouse

01.2019 - 05.2023

Independence High School