Summary
Overview
Work History
Education
Skills
Extracurricular Activities
Certification
Timeline
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Ocean Kim

Rowland Heights,CA

Summary

Focused student with knowledge of food sanitation and safety, customer satisfaction, and genuine relationships. Aiming to leverage my abilities to successfully fill the vacancy on your team. Frequently praised as diligent by my peers, I can be relied upon to help your team achieve its goals.

Overview

2
2
years of professional experience
2
2
Certifications

Work History

Server

Din Tai Fung
01.2026 - Current
  • Delivered exceptional customer service in a high-volume dining environment, contributing to customer satisfaction.
  • Greeted customers, answered questions, and recommended specials, enhancing guest experience and driving sales.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy, improving overall service efficiency.

Team Lead

7 Leaves Cafe
10.2023 - 01.2026
  • Elevated store ratings through acquisition of multiple 5-star customer reviews on Google and Yelp.
  • Perfected 25+ drink recipes and served 150+ customers per shift in fast-paced environment.
  • Prepared shift responsibilities to improve work efficiency for the team.

Sales Temp

Gucci
10.2025 - 12.2025
  • Enhanced customer satisfaction through effective problem resolution with knowledgeable and friendly service.
  • Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.

Server

Cham Sut Gol Korean BBQ
01.2024 - 06.2025
  • Delivered attentive service to guests, ensuring satisfaction in a fast-paced dining environment.
  • Utilized in-depth menu knowledge to answer questions and suggest orders, enhancing customer navigation of the menu.
  • Built rapport by bridging personal or conversational gaps with guests.

Education

Associate of Science - Business Administration

Mt. San Antonio College
Walnut, CA
03-2026

Skills

  • Guest engagement
  • POS system operation
  • Menu Knowledge
  • Critical thinking skills
  • Proactive and self-motivated
  • Interpersonal communication

Extracurricular Activities

Student Pilot, Blood Donor Ambassador,  Hiking, Gym, Grocery Shopping

Certification

RBS Certification 

Timeline

Server

Din Tai Fung
01.2026 - Current

Sales Temp

Gucci
10.2025 - 12.2025

Server

Cham Sut Gol Korean BBQ
01.2024 - 06.2025

Team Lead

7 Leaves Cafe
10.2023 - 01.2026

Associate of Science - Business Administration

Mt. San Antonio College
Ocean Kim