Oceana Reinke

My job consist of great customer service and attention to detail! I shop and deliver groceries for customers.

• Improved safety procedures to create safe working conditions for workers.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Cross-trained existing employees to maximize team agility and performance.
• Developed detailed plans based on broad guidance and direction.
• Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained professional, organized, and safe environment for employees and patrons.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Developed and implemented business strategies to achieve business goals and stay competitive.
• Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
• Accomplished multiple tasks within established timeframes.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.