Connor Whitehead
Port Saint Lucie,FL
Summary
Proactive Shift Leader with a proven track record at Jersey Mike's Subs, excelling in operations, management, and shift leadership. Demonstrated ability to maintain high levels of customer satisfaction through effective problem resolution and team training. Skilled in enforcing policies and optimizing workspace layouts for efficiency, showcasing a blend of hard and soft skills vital for operational excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shift Leader
Jersey Mike's Subs
03.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Paramedic Certification - Emergency Medicine
TCMI
4172 Okeechobee Rd, Fort Pierce, FL 3494712-2024
Fire Certification - Fire Science
IRSC
4600 Kirby Loop Road, F.P., FL. 3494708-2023
EMT Certification - Emergency Medicine
TCMI
4172 Okeechobee Rd, Fort Pierce, FL 3494712-2022
High School Diploma -
St. Lucie West Centennial High School
1485 SW Cashmere Blvd, Port St. Lucie, FL 3498605-2022
Associate of Arts - General Studies
IRSC
500 NW California Blvd, Port St. Lucie, FL 3498604-2022
Skills
- Operations management
- Shift leadership
- Food preparation
Certification
ACLS - AHA- 10/2024
BLS/CPR - AHA- 1-/2023
PALS- AAP - 10/2024
EMT- NREMT- 9/2024
Paramedic- NREMT- 12/2024
Timeline
Shift Leader
Jersey Mike's Subs
03.2022 - Current
Paramedic Certification - Emergency Medicine
TCMI
Fire Certification - Fire Science
IRSC
EMT Certification - Emergency Medicine
TCMI
High School Diploma -
St. Lucie West Centennial High School
Associate of Arts - General Studies
IRSC
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