Octavia Frazier
North Charleston,SC
Summary
Knowledgeable and dedicated customer service professional with extensive experience in the customer service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Customer Service Advocate
Washington Gas
01.2021 - Current
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
Realtor
EXp Realty, LLC
10.2020 - Current
- Compared recently sold area properties to determine competitive market prices.
Data Entry Clerk
Conduent
04.2023 - 01.2024
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Verified entered data against source documents to maintain consistency across multiple platforms within organization.
- Completed data entry tasks with accuracy and efficiency.
- Entered data into various computer systems accurately using Microsoft Office Suite.
Laborer
Shipyard
09.2018 - 06.2020
- Used measuring tools such as gauges and tape measure to identify conforming parts during production.
Customer Service Associate
Walgreens
07.2015 - 09.2018
- Helped a large volume of customers every day with a positive attitude and focus on customer satisfaction.
Education
High School Diploma -
Trident Technical College
Hanahan, SC 09.2011 - 06.2012
High School Diploma -
Garrett Academy Of Technology
North Charleston, SC 08.2009 - 05.2011
Skills
Appraisal Accuracyundefined
Websites
Certification
South Carolina License - 2020=2023
Timeline
Data Entry Clerk
Conduent
04.2023 - 01.2024
Customer Service Advocate
Washington Gas
01.2021 - Current
Realtor
EXp Realty, LLC
10.2020 - Current
Laborer
Shipyard
09.2018 - 06.2020
Customer Service Associate
Walgreens
07.2015 - 09.2018
High School Diploma -
Trident Technical College
09.2011 - 06.2012
High School Diploma -
Garrett Academy Of Technology
08.2009 - 05.2011
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