Octavia Harris
Frisco,TX
Summary
Skilled scheduling professional with comprehensive experience in managing calendars, coordinating logistics, and ensuring seamless operations. Strong focus on team collaboration and achieving results, adapting easily to changing needs. Proficient in multitasking, communication, and problem-solving, with reliable and organized approach to tasks.
Overview
8
8
years of professional experience
Work History
Scheduling Coordinator
Medix Infusion
11.2024 - Current
- Coordinated scheduling for patient appointments, ensuring efficient use of resources and staff time.
- Managed communication between patients and healthcare providers to facilitate timely service delivery.
- Developed and maintained organized scheduling systems using electronic health record software.
- Assisted in resolving scheduling conflicts, improving overall operational efficiency for the clinic.
- Utilized advanced software tools like Excel, Outlook, and scheduling-specific platforms to effectively manage comprehensive appointment calendars.
Certified Nursing Assistant
The Nichols Center
02.2021 - 05.2024
- Provided compassionate care to patients, ensuring comfort and safety during daily activities.
- Assisted nursing staff with patient assessments, documenting vital signs and health status accurately.
- Facilitated effective communication between patients and healthcare team, enhancing patient satisfaction and understanding.
- Implemented infection control protocols, contributing to a safe environment for patients and staff.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Insurance Claims Representative
Zeroc
08.2017 - 11.2020
- Evaluated insurance claims for accuracy and compliance with company policies.
- Investigated discrepancies in claims to ensure proper resolution and customer satisfaction.
- Collaborated with adjusters and underwriters to facilitate efficient claim processing.
- Developed training materials for new hires to enhance understanding of claims procedures.
- Led cross-functional meetings to streamline communication between departments regarding claims management processes.
Education
Bachelor of Science - Nursing
Arizona College of Nursing
Dallas TexasHigh School Diploma -
Germantown High School
Madison, MS05-2016
Skills
- Problem-solving
- Strong work ethic
- Data entry
- Verbal and written communication
Timeline
Scheduling Coordinator
Medix Infusion
11.2024 - Current
Certified Nursing Assistant
The Nichols Center
02.2021 - 05.2024
Insurance Claims Representative
Zeroc
08.2017 - 11.2020
Bachelor of Science - Nursing
Arizona College of Nursing
High School Diploma -
Germantown High School