Octavia Jones
San Antonio,USA
Summary
To obtain a job and establish a career within a growing company that will utilize my knowledge and skills. I have a broad range of skills that I may have the ability to plan, organize, and display creativity and maintain a professional demeanor.
Overview
3
3
years of professional experience
Work History
Sales Associate/Customer Service
Dillard's, Inc.
11.2024 - 12.2025
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features in store
- Follow and achieve department's sales goals on a monthly, quarterly and yearly basis Maintain in-stock and presentable condition assigned areas
- Remain knowledgeable on products offered
- Process POS (point of sale) purchases
- Handle returns of merchandise
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store's design)
Sales Manager
Furniture For You
09.2022 - 11.2024
- Team up with co-workers to ensure proper customer service
- Ensure high levels of customer satisfaction through excellent sales service
- Hiring and managing other employees
- Track Inventory and sell quotes
- Ordering new inventory for floor showrooms
- Managing customers returns
Education
Associate of Science -
Dallas College
Dallas, TX05.2025
High School Diploma - undefined
Dallas, TX05.2009
Skills
- Microsoft word
- Microsoft excel
- Microsoft powerpoint
- Microsoft office
- Communication skills
- Customer service
- Time management
Timeline
Sales Associate/Customer Service
Dillard's, Inc.
11.2024 - 12.2025
Sales Manager
Furniture For You
09.2022 - 11.2024
High School Diploma - undefined
Associate of Science -
Dallas College
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