Alejandro Diaz Cubero
Allendale,MI
Summary
Results-driven professional with expertise in driving sales and delivering exceptional service. Adaptable in dynamic environments, while excelling in complex problem-solving and rapid skill acquisition. Bilingual in English and Spanish, with strong communication abilities. Committed to providing innovative solutions that enhance performance and operational efficiency.
Overview
5
5
years of professional experience
Work History
Sales Associate/Customer Service
Menards
Holland, MI
10.2023 - Current
- Drove product sales by educating clients on tailored features, benefits, and options, enhancing customer satisfaction.
- Conduct complex inventory verification and audits using inventory management systems to maintain accurate stock levels.
- Delivered high-quality customer service while addressing high-volume and unique customer needs, resulting in positive feedback.
- Assisted in managing and overseeing team members to efficiently complete tasks collaboratively.
Inventory/Receiving Associate
Walmart
Holland, MI
12.2021 - 10.2023
- Coordinated and led large stocking teams to most effectively distribute roles and complete tasks.
- Unloaded and organized incoming freight, ensuring accurate distribution to the correct departments.
- Audited approximately 70% of store inventory using internal inventory management systems to improve accuracy and eliminate discrepancies.
- Trained incoming associates on best practices for delivering customer service, and completing tasks efficiently.
Education
Bachelor of Accounting & Finance - Accounting/Finance
Grand Valley State University
Allendale, MI04-2028
Skills
- Inventory control procedures
- Comfortable using Microsoft Excel and office applications
- Bilingual (English and Spanish)
- Attention to detail and accuracy
- US GAAP
Languages
English, Spanish
Timeline
Sales Associate/Customer Service
Menards
10.2023 - Current
Inventory/Receiving Associate
Walmart
12.2021 - 10.2023
Bachelor of Accounting & Finance - Accounting/Finance
Grand Valley State University