Octavia Lane
Chesapeake,VA
Summary
Dynamic Nail Technician with a proven track record at Luxury Nails Spa, excelling in customer service and nail art techniques. Recognized for enhancing client satisfaction through effective communication and meticulous sanitation procedures. Adept at appointment management and fostering strong client relationships, ensuring a loyal customer base.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Nail Technician
Luxury Nails Spa
12.2021 - Current
- Provided exceptional nail care services, enhancing customer satisfaction and loyalty.
- Executed manicure and pedicure treatments with precision, ensuring high-quality results.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Assisted in inventory management, tracking supplies to support efficient operations.
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Educated clients on proper nail care maintenance, helping them extend the life of their treatments between appointments.
Employee
Chanellos Pizza
09.2024 - 04.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Apparel Associate
Walmart
06.2021 - 12.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained organized merchandise displays to optimize store layout and accessibility.
- Collaborated with team members to restock inventory efficiently and maintain stock levels.
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
Employee Trainer
Mcdonald’s
06.2019 - 06.2020
- Developed training materials for new employees to enhance onboarding process.
- Conducted engaging training sessions on customer service and operational procedures.
- Assisted in evaluating employee performance through regular feedback and assessments.
- Collaborated with management to identify training needs and improve skill development programs.
- Implemented best practices for maintaining food safety and quality standards during training sessions.
- Mentored junior trainers, providing guidance on effective instructional techniques and strategies.
- Supported and coached employees as part of successful training initiatives.
Education
High School Diploma -
Deep Creek High School
2900 Margaret Booker Dr, Chesapeake, VASkills
- Customer service
- Nail extensions
- Time management
- Nail art techniques
- Problem-solving skills
- Sanitation procedures
- Appointment management
- Team collaboration
- Product knowledge
- Client consultation
- Verbal and written communication
- Training and coaching
Certification
Lash Technician
Timeline
Employee
Chanellos Pizza
09.2024 - 04.2025
Nail Technician
Luxury Nails Spa
12.2021 - Current
Apparel Associate
Walmart
06.2021 - 12.2021
Employee Trainer
Mcdonald’s
06.2019 - 06.2020
High School Diploma -
Deep Creek High School