Octavia Leasure
West Union
Overview
6
6
years of professional experience
Work History
Bank Teller / New Account Representative
West Union Bank
Pennsboro, WV
08.2025 - Current
- Processed customer transactions efficiently, ensuring accuracy and adherence to bank policies.
- Assisted customers with account inquiries, providing timely and knowledgeable support.
- Monitored cash drawers to maintain appropriate cash levels and prevent discrepancies.
- Collaborated with team members to streamline workflows, improving overall branch efficiency.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
Cashier/Sales Associate
Twisted Glass Smoke Shop
Parkersburg, WV
01.2025 - Current
- Stocked shelves with vape products
- Cleaned and maintained store appearance
- Managed cash drawer and transactions
- Opened and closed multiple store locations
- Provided excellent customer service
- Assisted customers in finding the right products for their needs
Teller/Customer Service
Union Bank
Sistersville, WV
01.2023 - 01.2024
- Managed cash drawer and processed customer transactions
- Provided excellent customer service by greeting and assisting customers
- Completed office duties such as filing and data entry
- Ensured accuracy in handling money and balancing cash drawer
- Maintained a clean and organized work environment
- Promoted bank products and services to customers
Cashier, Server, and Cook
Lakeside General Store
Alma, WV
01.2020 - 01.2023
- Operated cash register and handled customer transactions
- Provided excellent customer service and resolved customer inquiries
- Maintained cleanliness and organization of store and deli area
- Assisted in food preparation and cooking tasks
- Collaborated with team members to ensure efficient service delivery
- Followed opening and closing procedures for the store
Education
GED - undefined
Tyler County Consolidated High School
Sistersville, WV07.2018
Skills
- Assisted customers with inquiries and issues to enhance satisfaction Provided support in resolving product-related concerns Facilitated communication between customers and service teams
- Oversaw daily restaurant operations, ensuring high standards of service and customer satisfaction
- Demonstrated exceptional verbal and written communication skills to facilitate effective collaboration
Timeline
Bank Teller / New Account Representative
West Union Bank
08.2025 - Current
Cashier/Sales Associate
Twisted Glass Smoke Shop
01.2025 - Current
Teller/Customer Service
Union Bank
01.2023 - 01.2024
Cashier, Server, and Cook
Lakeside General Store
01.2020 - 01.2023
GED - undefined
Tyler County Consolidated High School