Goal-oriented individual with a pleasant personality and a tenacity that knows no restrictions.
Overview
13
13
years of professional experience
Work History
Customer Service Rep
Manpower
Orlando, USA
01.2019 - 05.2019
Handled inbound calls to process orders and contact doctor office to request prescription refills.
Match orders to patient’s profile to ensure no allergies are at risk.
Download refill orders and ship to verified address.
Warehouse Coordinator
Veritiv
Memphis, USA
09.2006 - 11.2018
Greet all customers, contracted couriers for will calls of customer products and ensures compliance with pedestrian safety, loading procedures and paperwork.
Review Proof of Delivery (POD) daily and report any issues to customer service.
Schedule inbound freight, receive items to be warehoused.
Handle phone calls and emails regarding delivery, scheduling, shipping, and direct to appropriate department.
Process and file receiving paperwork, POD's.
Assist Inventory Control with counts, audits and problem item resolution.