Octavia Martin
East Moline,IL
Summary
Flexible hard worker ready to learn and contribute to team success. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Patient Services Representative /Certified Phlebotomist
Community Health Care Clinic
Rock Island, IL
03.2022 - Current
- Responded quickly and effectively to emergency situations.
- Scheduled follow-up visits as needed based on physician instructions.
- Demonstrated ability to work independently as well as collaboratively within a team environment.
- Entered new patient demographics into database system accurately and efficiently.
- Answered incoming calls from patients in a professional manner and responded to inquiries or directed them to appropriate personnel.
- Verified insurance coverage for services provided by the facility.
- Provided assistance to internal departments when needed.
- Prepared discharge summaries for discharged patients.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
Phlebotomist
Genisis Health Care
Davenport, IA
05.2021 - 02.2022
- Processed samples accurately and efficiently.
- Maintained accurate records of collected specimens and test results.
- Performed venipuncture and other blood collection procedures according to established standards.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Verified patient information prior to specimen collection.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Responded appropriately to emergency situations requiring immediate blood draws or assistance.
Caregiver
New Perspective Senior Living
Silvis, IL
09.2020 - 04.2021
- Monitored vital signs, including blood pressure, temperature and pulse rate.
- Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Assisted clients with daily personal hygiene and grooming tasks.
Education
Certified Nurse Aid -
Scott Community College
Davenport, IA03-2024
Certificate -
Black Hawk College
Moline, IL04-2021
High School Diploma -
United Township Highschool
East Moline, IL05-2020
Skills
- Healthcare knowledge
- Insurance Verification
- Appointment Scheduling
- Patient Registration
- Problem-Solving
- HIPAA Compliance
- Multitasking and Organization
- Infection Control
- Patient Care
- Communication abilities
- Teamwork and flexibility
Timeline
Patient Services Representative /Certified Phlebotomist
Community Health Care Clinic
03.2022 - Current
Phlebotomist
Genisis Health Care
05.2021 - 02.2022
Caregiver
New Perspective Senior Living
09.2020 - 04.2021
Certified Nurse Aid -
Scott Community College
Certificate -
Black Hawk College
High School Diploma -
United Township Highschool
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