Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Octavia O'Moloughney-Rose

Winchendon,MA

Summary

Driven leader with a versatile background in customer service and team management. I'm known for strong multitasking and problem-solving skills, contributing to improved guest experiences and operational efficiency. Strong Critical thinking skills, even in tense situations, and known to be able to carry a lot.

Overview

5
5
years of professional experience

Work History

Manager/Crew Member

Sellia Corp.
Winchendon, MA
02.2022 - Current
  • Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and loyalty.
  • Operated point-of-sale systems accurately, processing transactions efficiently and handling cash responsibly.
  • Collaborated with team members to maintain cleanliness and organization of work area, promoting a safe environment.
  • Assisted in training new crew members on operational procedures and best practices for efficiency.
  • Prepared food items according to safety guidelines, adhering to quality standards consistently during peak hours.
  • Monitored inventory levels, restocking supplies as needed to ensure uninterrupted service delivery.
  • Resolved customer complaints promptly, enhancing overall guest experience through effective problem-solving techniques.
  • Participated in team meetings to discuss performance improvements and implement strategies for operational excellence.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Cleaned and maintained all areas of the restaurant to promote clean image.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

Murdock High School
Winchendon, MA

Skills

  • Customer service
  • Team leadership
  • Workforce management
  • Staff development
  • Time management
  • Problem solving
  • Decision-making
  • Negotiation
  • Budget control
  • Emergency response
  • Safety procedures
  • Reporting documentation
  • Communication skills
  • Goal setting
  • Relationship building

Interests

Activities I have interest in or have already started:

  • Community Cleanup
  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • Avid Reader
  • Documenting and sharing travel experiences
  • Gardening & Recycling done through Ecobricks, and flower bed making Also my butterfly Sanctuary: Mockrose Sanctuary
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking
  • I enjoy helping others and giving back to the community (Done through Donations)
  • Getting involved in local advocacy groups to promote positive change in the community (Winchendon youth change makers)
  • Engaging in food photography and sharing culinary creations on social media
  • Advocacy Campaigns: thankmas Charity Event, (Ambassador)
  • I participate in various sports activities for physical activity, camaraderie, and personal growth: Charity dodgeball
  • Hiking
  • Drawing and Painting
  • Blogging/Vlogging
  • Creative Writing

Timeline

Manager/Crew Member

Sellia Corp.
02.2022 - Current

High School Diploma -

Murdock High School

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