Summary
Overview
Work History
Education
Skills
Certification
Timeline
DeliveryDriver

OCTAVIO M RICO

Tampa,FL

Summary

Experienced driver seeking a position in the transportation industry. Responsible [Job Title] brings great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.

Overview

21
21
years of professional experience
1
1
Certificate

Work History

Delivery Driver

American Metals Supplies
03.2017 - Current
  • Managed customer inquiries and complaints in polite and professional manner.
  • Verified accuracy of all deliveries against order forms.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected load security and checked for damages.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Filled out load paperwork and DOT-mandated log books.

Delivery Driver/Customer Service

Intrstate cleaning Corporation
03.2014 - 06.2016
  • Drive box truck or other vehicle over established routes or within an territory in Central Florida
  • Malls and deliver goods, cleaning products, floors waxing, include papers items and pick up or deliver items such as commercials materials, sweeping machines, side by side machines and also take pretrips, postrips, collect payments, organize merchandise at point of delivery, solving problems and good communications with customers as well with coworkers and work as a team keeping clean and organize at the end of the day.

Driver

Coosmans Tampa Inc.
09.2012 - 08.2013
  • Picked up produce in Tampa, Lakeland, Plant City
  • Made deliveries, checked merchandise, communicated with supervisor
  • Worked as a team with coworkers
  • Solved problems like returns, quality, damage, payments, customers complaints, time windows
  • Daily upkeeping, pre-trip and post-trip report of the truck
  • Organized pallet returns and damaged items at end of the day.

Delivery Driver

Sanwa International Food
12.2002 - 10.2007
  • Preplanned, routes, pre-tips and post-trips and checked merchandise and invoices
  • Timely deliveries to the restaurants most of them located south, north and central Florida
  • Dependable and reliable an averaged 10 to 16 stops daily and self manage and make good decisions
  • Effectively communicated with customers and supervisors
  • Knowledge of sales, invoices, returns, payments, credits
  • Strong problem-solving abilities, self-manage and good decisions
  • Unloaded the truck in fast, organize and safe manner
  • Daily kept the truck clean, cab and box, and organized returns and damaged products
  • Trained in defensive driving, road safety and customer care.

Education

Certificate - General High School Curriculum

CDL Skills
11.1995

High School Equivalency Diploma - General High School Curriculum

Adult High School
01.1984

Skills

  • Class A license, Air brakes and T endorsments Clean driving record Awarded safe driver certificate from several employers Over 27 years of experience driving throughout Florida, Georgia and South Carolina Customer service skills and problem solving abilities Understanding of sales, invoices and returns Previous experience training other drivers Bilingual English and Spanish
  • Positive Attitude
  • Customer Service
  • Teamwork and Collaboration

Certification

Commercial CDL, R200-653-62-060-0, 11/1995, 02/2024

Timeline

Delivery Driver

American Metals Supplies
03.2017 - Current

Delivery Driver/Customer Service

Intrstate cleaning Corporation
03.2014 - 06.2016

Driver

Coosmans Tampa Inc.
09.2012 - 08.2013

Delivery Driver

Sanwa International Food
12.2002 - 10.2007

Certificate - General High School Curriculum

CDL Skills

High School Equivalency Diploma - General High School Curriculum

Adult High School

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