Results-driven individual with a focus on data accuracy and organizational skills. Experienced in maintaining records and enhancing service quality, ready to leverage expertise to support team objectives and improve customer experiences.
Overview
3
3
years of professional experience
Work History
Data Entry Clerk
Firstsource Solutions
Grand Blanc
01.2025 - 11.2025
Entered data into company database with high accuracy and attention to detail.
Verified information for consistency and correctness before processing entries.
Maintained organized records of data files for easy retrieval and reference.
Customer Service Representative
Everisepc
Grand Blanc
01.2023 - 02.2025
Assisted customers with inquiries and resolved issues efficiently.
Managed customer accounts and updated information in databases.
Collaborated with team members to enhance service quality and efficiency.
Customer Service Representative
Trident Care
Grand Blanc
03.2024 - 01.2025
Utilized CRM software to track customer feedback and engagement.
Trained new staff on customer service protocols and best practices.
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.