Odalis Aviles Mendez
Brooklyn
Summary
Friendly and motivated hospitality graduate seeking a front desk position where strong customer service, communication, and teamwork skills can be used to create positive guest experiences. Eager to learn, support daily hotel operations, and contribute to a welcoming and professional environment.
Overview
5
5
years of professional experience
Work History
Merchandise Associate
Target
11.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to implement promotional displays, enhancing customer engagement.
- Assisted in stocking shelves, ensuring optimal product visibility and accessibility.
- Developed strong relationships with regular clientele which led to increased loyalty towards our general merchandise offerings.
Sales Associate
Ardene
03.2021 - 02.2022
- Processed transactions efficiently using point-of-sale systems.
- Delivered exceptional customer service, fostering positive shopping experiences and repeat business.
- Collaborated with team members to achieve daily sales goals.
- Addressed customer inquiries and resolved complaints promptly.
- Greeted customers and helped with product questions, selections, and purchases.
Education
Bachelor of Science - Hospitality Management
New York City College of Technology
Brooklyn, NY09-2025
Associate of Applied Science - Travel, Tourism, And Hospitality Management
LaGuardia Community College/ CUNY
Long Island City, NY08.2022
Skills
- Time management skills
- Patience and empathy
- Customer service excellence
- Teamwork and collaboration
- Multitasking
- Excellent communication
- NYC food handler license
- 30 hours OSHA card
Timeline
Merchandise Associate
Target
11.2025 - Current
Sales Associate
Ardene
03.2021 - 02.2022
Bachelor of Science - Hospitality Management
New York City College of Technology
Associate of Applied Science - Travel, Tourism, And Hospitality Management
LaGuardia Community College/ CUNY