Bilingual Customer Service Representative with strong communication skills and highly customer focused. Experienced in cash handling, sales transactions, and membership processing, ensuring positive customer experience, and effective problem solving.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Customer Service Representative
City Of Conroe Aquatic Center
Conroe, Texas
03.2025 - 08.2026
Assisted customers with inquiries about facility programs and services, to better their understanding of our facility.
Process admissions and memberships accurately, ensuring smooth customer experiences at point-of-sale systems.
Provided information regarding pool safety rules and regulations to patrons.
Create positive relationships with customers through friendly interactions, ensuring a welcoming environment.
Cashier
Shipley Do-Nuts
Conroe, Texas
03.2025 - 06.2025
Engaged with customers to create a welcoming atmosphere in the store environment.
Handled cash, credit, and mobile payments.
Maintained a clean and organized store when empty or most able to, to enhance customer experience.
Collaborated with team members to manage inventory and restock supplies as needed.
Crew Team Member
Chipotle Mexican Grill
Conroe, Texas
08.2023 - 06.2024
Assisted customers with orders and inquiries about the menu, providing better tailored menu recommendations to improve their dining experience.
Maintained a clean workstation to promote a hygienic environment and efficient service during shifts.
Stocked supplies and ingredients to support smooth kitchen operations at all times.