Odaliz Garcia-Campos
Corona,CA
Summary
With over 5 years of experience in customer service and a recent role as a Medical Assistant, I have demonstrated exceptional organizational skills and a dedication to enhancing customer and patient experiences. I am bilingual in English and Spanish, showcasing flexibility and the ability to work effectively in diverse environments. I am committed to teamwork, coupled with a hardworking attitude and proficiency in accurate money handling which positions me as a valuable asset to any team.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Integrated Medical Center of Corona
2250 S Main Street Ste 203
04.2024 - Current
- Prepared examination rooms by sterilizing instruments and ensuring necessary supplies were stocked.
- Scheduled patient appointments and coordinated follow-up visits to enhance office efficiency.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
Customer Service Representative
Circle K
Corona, CA
01.2022 - 04.2024
- Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each week
- Resolve customer service or billing complaints by exchanging merchandise, refunding money, or adjusting bills, among other things.
Medical Assistant
Dr. Jack Donald Cochran, MD
Corona, CA
02.2023 - 04.2023
- Efficiently coordinated patient care, bolstering comfort and safety
- Precisely monitored and documented vital signs, ensuring accuracy
- Maintained cleanliness and organization of patient rooms, enhancing patient experience
- Scheduled patients and confirmed appointments, optimizing clinic workflow
Head Cashier
Superior Grocers
Corona, CA
05.2019
- Assisted customers in completing purchases, locating items to increase customer loyalty, satisfaction, and sales.
- Restocked, arranged, and organized merchandise in the front lanes to increase product sales.
- Established and maintained positive working relationships with my coworkers.
- Managed the cash drawer, keeping large bills out of sight and appropriate amounts of change and small bills on hand to meet customer needs throughout the shift.
Customer Service Representative
Superior Grocers
Corona, CA
05.2019 - 06.2021
- Stocked merchandise, clearly labeling items, arranging them by size or color, and putting together attractive displays each week.
- Resolve customer service or billing complaints by exchanging merchandise, refunding money, or adjusting bills, among other things.
- Maintained a positive, professional attitude throughout long shoots and when dealing with difficult people.
Education
Medical Assistant - Diploma - undefined
American College of Healthcare & Technology – Riverside
Diploma - undefined
Corona-Norco Adult Education
CoronaSkills
- Electronic Medical Records
- Scheduling Appointments
- Patient Identification
- Medical Histories
- Charting & Filing
- Taking Vital Signs
- Rooming Patients
- Pap Smear Set Up
- Exam Room Set Up
- H & P Examinations
- Injections & EKG's
- PC Based Resting EKG
- Emergency Procedures
- Basic Pharmacology
- Urinalysis
Timeline
Medical Assistant
Integrated Medical Center of Corona
04.2024 - Current
Medical Assistant
Dr. Jack Donald Cochran, MD
02.2023 - 04.2023
Customer Service Representative
Circle K
01.2022 - 04.2024
Head Cashier
Superior Grocers
05.2019
Customer Service Representative
Superior Grocers
05.2019 - 06.2021
Medical Assistant - Diploma - undefined
American College of Healthcare & Technology – Riverside
Diploma - undefined
Corona-Norco Adult Education