Odalys Arias
Summary
Energetic and creative with passion for hairstyling and natural ability to connect with clients. Possess foundational knowledge in hair care techniques and color application, along with proficiency in using professional hairstyling tools and products. Committed to delivering personalized and stylish results that enhance clients' confidence and satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Care Representative
Tri County Furniture Service
10.2021 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Educated clients on account services and resolved client inquiries regarding statement information and account balances.
- Logged call information and solutions provided into internal database.
Seasonal Worker
Lowes Garden
03.2021 - 09.2021
- Watered plants during growing seasons and closely monitored crops for growth progress or issues.
- Tended to crops such as fruit trees, vegetable plants, medicinal plants and herbs.
- Maintained the outside department clean organized over all looked and was well taken care of.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Education
Cosmetology
Avalon Institute
Las Vegas, NV09-2024
High School Diploma -
Eldorado High School
Las Vegas, NV05.2020
Skills
- Hair styling techniques
- Color application
- Highlights and lowlights
- Client consultation
- Highly motivated self-starter
- Styling tools
- Cuts for women
- Sanitation practices
- Upbeat and Positive Personality
- Quick learner
Certification
- Barbicide Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Customer Care Representative
Tri County Furniture Service
10.2021 - Current
Seasonal Worker
Lowes Garden
03.2021 - 09.2021
High School Diploma -
Eldorado High School
- Barbicide Certification
Cosmetology
Avalon Institute
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