Odalys Olguin
Greensboro,NC
Summary
Dynamic Fulfillment Manager with a proven track record at Jmj Resources, enhancing delivery efficiency and inventory management. Excelled in customer relations at Amazon, boosting satisfaction through trend analysis and engagement strategies. Skilled in logistics oversight and team development, demonstrating exceptional multitasking and organizational abilities. Achieved significant improvements without specifying numerical percentages.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Human Resources Specialist
Amazon
10.2022 - Current
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
Associate
Amazon
07.2021 - 09.2022
- Analyzed customer data to identify trends and anticipate customer needs.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Sales Associate
Lidl US
07.2020 - 08.2021
- Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Developed and implemented onboarding and orientation programs for new employees.
Education
High School Diploma -
Morehead High School
Eden, NC2020
Skills
- Logistics oversight
- Shipping and receiving
- Lean principles
- Warehouse operations
- Customer relations
- Technical support
- Multitasking and organization
- Team development
- Product and service solutions
- Verbal and written communication
- Hospitality and accommodation
- Typing number wpm
Certification
- CompTIA A+ Technician
- ACA - Apple Certified Associate
Languages
2,5,5
Timeline
Human Resources Specialist
Amazon
10.2022 - Current
Associate
Amazon
07.2021 - 09.2022
Sales Associate
Lidl US
07.2020 - 08.2021
High School Diploma -
Morehead High School