O’Dean Gray
Oneonta,NY
Summary
Driven by a results-focused approach, I leveraged my proficiency in CRM systems and engaging presentation skills at SUNY Oneonta to enhance recruitment efforts and streamline student communications. My background spans logistics to education, emphasizing service excellence and strategic marketing, achieving significant project oversight and operational improvements.
Overview
9
9
years of professional experience
Work History
Logistics-Associate
Harbor Freight
Oneonta, NY
06.2024 - Current
- Participated in logistics planning and forecasting activities to meet future demand effectively.
- Packed boxes and stock using organizational guidelines.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
- Used scanners to track parcel information, condition or receipt.
Admissions Counselor
SUNY ONEONTA
Oneonta, USA
07.2023 - Current
- Promoted SUNY Oneonta's academic offerings and campus life during outreach events in diverse regions.
- Provided tailored counseling for informed choices on available educational opportunities.
- Supported incoming students by maintaining consistent communication channels through emails and phone calls regarding queries.
- Coordinated events for admitted students.
- Utilized CRM software to track interactions with prospective students and analyze the effectiveness of recruitment efforts.
HTST Operator
Chobani
New Berlin, USA
08.2022 - 07.2023
- Managed upkeep and cleanliness of HTST machinery, guaranteeing appropriate sterilization requirements for yogurt creation.
- Assisted in the setup of production lines according to customer specifications.
- Maintained production and quality documentation.
Social Media Manager - Internship
E.O.P • SUNY CORTLAND
01.2023 - 05.2023
- Directed social media activities for the Educational Opportunity Program.
- Boosted attraction by managing connection activities with followers and relevant pages.
- Developed content strategies to engage alumni and students via social platforms.
- Tracked ongoing developments related to the program.
- Gave future E.O.P students a preview of their experience in the program.
Supervisor
Lift NYC Moving & Storage
Brooklyn, USA
06.2016 - 08.2021
- Maintained consistent on-schedule project delivery.
- Managed contracts and maintained customer communication.
- Oversaw crew performance ensuring efficient, safe, and high-quality job completion.
- Allocated resources to specific moving assignments.
- Ensured efficient information exchange with both office personnel and moving teams.
Education
B.A - Communications
SUNY Cortland
Cortland, NY05.2023
Skills
- Service Excellence
- Proficient in Microsoft Office
- Project Oversight
- Engaging Presentation Skills
- Effective Communication
- CRM System Proficiency
- Strategic Marketing
Timeline
Logistics-Associate
Harbor Freight
06.2024 - Current
Admissions Counselor
SUNY ONEONTA
07.2023 - Current
Social Media Manager - Internship
E.O.P • SUNY CORTLAND
01.2023 - 05.2023
HTST Operator
Chobani
08.2022 - 07.2023
Supervisor
Lift NYC Moving & Storage
06.2016 - 08.2021
B.A - Communications
SUNY Cortland
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