Odeija Jones
Orlando
Summary
Adaptable professional with experience in staff training and guest relations, committed to maintaining high standards and improving service delivery. Strong communication skills, known for maintaining excellent service skills.
Overview
5
5
years of professional experience
Work History
Restaurant Hostess
Mr and Mrs crabs
Orlando
04.2022 - 02.2023
- Greeted and seated guests promptly upon arrival at the seafood restaurant.
- Managed reservation system to organize table assignments efficiently.
- Communicated wait times clearly to guests for better expectations.
- Collaborated with servers and kitchen staff to enhance guest experiences.
- Maintained cleanliness and organization of the host stand area consistently.
- Assisted in training new host staff on procedures and restaurant policies.
- Handled guest inquiries and concerns with professionalism and courtesy.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Managed reservations, waitlists, and special requests for large parties.
Sales Associate
Walmart
Orlando
01.2021 - 10.2022
- Guided customers in locating products, enhancing their shopping experience.
- Maintained organized and clean merchandise displays for optimal presentation.
- Worked with team to efficiently restock shelves and maintain optimal inventory levels.
- Welcomed customers and delivered outstanding service, fostering a positive shopping environment.
- Collaborated with sales team to develop strategies for achieving targets.
Daycare Teacher
Step n2 learning
Orlando
08.2018 - 11.2019
- Supervised daily activities to ensure safety and compliance.
- Developed positive relationships with children and families.
- Assisted with toilet training and diaper changing when necessary.
- Supervised circle time, free play, outside play, and learning and developmental activities.
Education
High School Diploma -
Maynard Evans High
4949 Silver Star Rd, Orlando Fl, 3280805-2019
Skills
- Guest communication
- Staff training
- Team collaboration
- Attention to detail
- Professionalism
Timeline
Restaurant Hostess
Mr and Mrs crabs
04.2022 - 02.2023
Sales Associate
Walmart
01.2021 - 10.2022
Daycare Teacher
Step n2 learning
08.2018 - 11.2019
High School Diploma -
Maynard Evans High