Odell Jones
Jacksonville,FL
Summary
Knowledgeable and dedicated customer service professional with extensive experience in Auto industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
7
7
years of professional experience
Work History
NCJ Service LLc
Self Employed Web
04.2019 - Current
- Identified customer needs to communicate and offer additional products and services to enhance experiences.
- Established strong customer and community relationships to help develop additional leads and referrals.
- Used creative sales techniques to find and develop relationships with eligible centers of influence, referral sources and beneficiaries.
- Identified customer requirements and suggested targeted insurance products based on needs.
- Responded to telephone and in-person requests for information.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
Sales Associate
Volkswagen Of Orange Park
04.2021 - 04.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Car Salesman
Nissan Of Orange Park
01.2017 - 04.2019
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Answered telephone and email inquiries from potential customers.
- Developed successful sales strategies to maximize customer satisfaction and profit.
Education
High School Diploma -
Cerritos High School
Cerritos06.2019
Skills
- New Product Information
- Service Accounts
- Customer Satisfaction
- Efficient Service
Timeline
Sales Associate
Volkswagen Of Orange Park
04.2021 - 04.2023
NCJ Service LLc
Self Employed Web
04.2019 - Current
Car Salesman
Nissan Of Orange Park
01.2017 - 04.2019
High School Diploma -
Cerritos High School
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