Odette Colo
Scranton
Summary
Accomplished Phlebotomist and Training Coordinator with a proven track record at Grifols Biomat U S A, specializing in venipuncture and enhancing employee skills. Expert in fostering patient and employee relations. Demonstrate verbal communication and problem-solving abilities, ensuring compliance and high-quality care.
Dependable and effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.
Overview
24
24
years of professional experience
Work History
Phlebotomist 2
Grifols Biomat U S A
04.2024 - Current
- Enhanced patient experience through compassionate care and communication during plasma and blood draw procedures.
- Demonstrated adaptability by effectively performing plasma and blood draws on diverse patient populations, and challenging cases.
- Establish and maintain a positive working relationship with donors, staff and co-workers to build trust and camaraderie.
- Used personal protective equipment correctly to protect coworkers and patients.
Training Coordinator
Griforls Interstate Blood and Plasma
03.2001 - 02.2023
- Maintained accurate records of employee participation in training events, tracking progress towards learning objectives.
- Collaborated with manager to design customized training plans aligned with organizational goals.
- Provided ongoing coaching and mentoring support for employees seeking professional growth and development.
- Increased training session attendance, actively promoting sessions through engaging communications and scheduling flexibility.
- Facilitated cross-training sessions to promote better understanding of interdepartmental roles and improve collaboration.
Education
Phlebotomy
Career City Collage
Gainesville, FL06-1992
High School Diploma -
Nicolas Sevilla
Toa Alta, PR05-1983
Skills
- Venipuncture
- Verbal and written communication
- Coaching and mentoring
- Problem-solving
- Team leadership
- Employee relations and conflict resolution
- Policies and procedures implementation
- Maintaining compliance
- Production
Timeline
Phlebotomist 2
Grifols Biomat U S A
04.2024 - Current
Training Coordinator
Griforls Interstate Blood and Plasma
03.2001 - 02.2023
Phlebotomy
Career City Collage
High School Diploma -
Nicolas Sevilla
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