Odette Cuellar
New Braunfels,TX
Summary
Dynamic Pro Services Specialist at Home Depot with a proven track record in customer service and relationship building. Expert in CRM software, I enhance client satisfaction through innovative solutions and effective problem-solving. My collaborative approach and adaptability drive operational efficiency and elevate service quality in fast-paced environments.
Overview
3
3
years of professional experience
Work History
AT&T Sales Door to Door
Fresh Success Marketing Group, FSMG
San Antonio, TX
11.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- door to door sales
Pro Services Specialist
Home Depot
New Braunfels, TX
08.2025 - 10.2025
- Delivered exceptional customer service by addressing client inquiries and resolving issues efficiently.
- Collaborated with cross-functional teams to enhance service offerings and streamline operations.
- Utilized CRM software to manage client accounts and track service requests effectively.
- Conducted product training sessions for clients, improving user proficiency and satisfaction rates.
Cashier
Home Depot
New Braunfels, TX
01.2025 - 08.2025
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and purchase decisions.
- Maintained accurate cash drawer and balanced registers at shift end.
- Collaborated with team members to ensure a smooth checkout experience.
Assistant Manager
The Keg Steakhouse
Brampton, Ca
02.2024 - 09.2024
- Assisted in managing daily restaurant operations, ensuring efficient service delivery.
- Supported inventory management processes, tracking stock levels and minimizing waste.
- Coordinated staff schedules to optimize coverage during peak hours and enhance service quality.
- Trained new team members on standard operating procedures and customer service excellence.
Front Desk Receptionist Volunteer
Municipal Election
Brampton, Ca
01.2023 - 06.2023
- Greeted and assisted visitors, ensuring a welcoming and informative experience.
- Managed phone inquiries, providing accurate information on municipal election processes.
- Coordinated appointment schedules for election officials and community members.
- Maintained organized reception area, ensuring materials were readily available and accessible.
Education
High School Diploma -
Premier High School
New Braunfels, TXSkills
- Collaborative mindset
- Creative solutions
- Industry expertise
- Innovation skills
- Customer service
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Relationship building
- Customer relations
Languages
Spanish
Native or Bilingual
Timeline
AT&T Sales Door to Door
Fresh Success Marketing Group, FSMG
11.2025 - Current
Pro Services Specialist
Home Depot
08.2025 - 10.2025
Cashier
Home Depot
01.2025 - 08.2025
Assistant Manager
The Keg Steakhouse
02.2024 - 09.2024
Front Desk Receptionist Volunteer
Municipal Election
01.2023 - 06.2023
High School Diploma -
Premier High School