Odettys Molina
Miami,FL
Summary
Dynamic Business Owner and adept Customer Service Representative with a proven track record at Ana,Tiger and Son Global Corp. and Stewart Title Guaranty Company. Specializes in business development and customer relations, achieving high customer satisfaction. Excels in verbal communication and attention to detail, driving successful outcomes and strategic growth.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Business Owner/Distributor
Ana,Tiger and Son Global Corp.
Hialeah, FL
05.2007 - Current
- Kept up-to-date on regulatory changes affecting business operations.
- Kept records for production, inventory, income, and expenses.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Created a customer service policy to ensure customers were satisfied with products or services.
Customer Service Representative
Stewart Title Guaranty Company
Hialeah, FL
03.1999 - 01.2007
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contacted customers about potential service upgrades, new services and account changes.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
High School Diploma -
South Miami High
Miami, FL05-1995
Skills
- Sales oversight
- Business development
- Customer relations
- Work Planning and Prioritization
- Customer service
- Verbal and written communication
- Driven and determined
- Attention to detail
Certification
- RBT 40 hour certificate
- RBT board exam
Timeline
Business Owner/Distributor
Ana,Tiger and Son Global Corp.
05.2007 - Current
Customer Service Representative
Stewart Title Guaranty Company
03.1999 - 01.2007
High School Diploma -
South Miami High
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