Odine Kabamba
Fort Worth,United States
Summary
Dedicated Medical assistant and Project manager (trained) I have contributed as a valuable employee in healthcare administration and services, I am bringing demonstrated record of success and many years of experience in healthcare environments such as Doctor’s Office or Hospital. As demonstrated on the enclosed resume, I have been highly effective in applying my extensive knowledge of medical procedures and equipment, customer service and operational management to substantially improve performance and productivity while promoting optimal outcomes. I have been highly trained as a Project Manager with responsibilities for organizing and leading teams for small to moderately complex projects to ensure timely and accurate completion of project tasks and goals. This includes managing the project scope, timeline, budget and resources, as well as providing leadership and guidance to project team members. Working cooperatively with providers and personnel to accomplish goals and objectives in accordance with establish policies and procedures, mentoring and training staff. Strong written and verbal communications ability, strong attention to detail, with time management skills Excellent listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences. Excellent data entry, numeric, typing and computer navigational skills, with attention to details. Comfortable working in a fast paced, constantly changing and stressful environment. Project Manager versed in all aspects of project and personnel management. Results-oriented and high-energy professional with talent for leading by example and inspiring peak performance. Dedicated to fostering strong effective team relationships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Health Coordinator
Baylor Scott and White/ Advanced primary care
Temple , TX
12.2021 - Current
- Reviews reports to identify patient with past due adult preventative, diabetes and other identified clinical services; reviews the patient's electronic health record
- Analyzes and compiles reports to support care coordination activities
- Monitors the patient transition from hospital to home and back to primary care physician (PCP)
- Contacts the patient to ensure completion of follow up activities
- Notifies the PCP and clinical office staff of issues pertinent to patient care
- Participates in departmental committees and quality improvement initiatives as appropriate
- Communicates task assignments and due dates in a clear, professional and timely manner
- Manages work plan and project tasks to meet committed time frames and project milestones
- Maintains business operations and applications knowledge level to provide required information as needed
- Monitors project status, resolves risks, issues, action items and decisions in a timely manner and escalates to leadership for support when needed.
- Created and maintained databases to track program progress and outcomes.
- Communicated with patients with compassion while keeping medical information private.
- Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Volunteer Service
John Peter Smith hospital
Fort Worth , TX
07.2017 - Current
- Welcome patients and escort them to the waiting areas, exams rooms, etc.; Data entry or create a document, charts etc.; Run errands specimen to Lab, Medical records, Radiology; Conduct safety rounds in patient’s rooms on the unit; Restock and/or organize dietary supplies, medical supplies and linens on the unit; Update staff bulletin boards; Holiday decoration on unit or in department; Answer phone at the nurse’s station; Respond to call lights, with consultation of nurses before filling any direct patient requests; Sit with an agitated patient or a patient on fall precautions.
- Developed and maintained records of volunteer services activities.
- Implemented policies, procedures, guidelines, and protocols related to volunteer services operations.
- Consulted and collaborated with other professionals to provide continuity of patient-family care.
Medical Assistant II
Baylor Scott and White Family Medicine
Keller , TX
10.2018 - 12.2021
- Ability to accurately document patient information in accordance with organizational policies, regulations and procedures
- Review reports to identify patient with past due adult preventative, diabetes and other identified clinical services; reviews the patient's electronic health record
- Analyzes and compiles reports to support care coordination activities
- Familiarity with HIPPA regulations
- Performs administrative related duties such as answering telephones, taking and relaying messages and scheduling patient appointments strong written and verbal communication skills Strong attention to detail, with time management skills
- Interviews patients and records or inputs information to patients' medical record
- Collects all medical data in order to facilitate the physician's ability to draw conclusions about the patient's needs
- Excellent listening, interpersonal and communication (oral and written) skills, and professional, pleasant and respectful telephone etiquette
- Ability to adapt communication style to suit different audiences
- Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful
- Ability to calm upset patients in a composed and professional demeanor Ensure all charts and forms for the office visit are ready for the provider
- Facilitates or leads huddles and various team meetings
- May manage process workflow and/or staff schedules, and assists in mentoring and training staff
- Identifies issues and participates in process improvement initiatives
- Contacts patients to recommend needed services, schedules office appointments and pends orders and referrals for providers to sign
- Addresses patient and family concerns
- Assists patients with self-management through approved, evidence-based education, telephonic engagement, encouraging and supporting patient adherence to their care plans as requested Monitors the patient transition from hospital to home and back to primary care physician (PCP)
- Contacts the patient to ensure completion of follow up activities
- Notifies the PCP and clinical office staff of issues pertinent to patient care
- Ordering and receiving clinical supplies.
- Provided assistance to medical staff in performing minor surgical procedures.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Inspected equipment to ensure proper working order prior to use on patients.
- Organized patient charts before each day's clinic sessions began.
- Filed insurance claims forms in accordance with applicable regulations.
- Organized charts, documents and supplies to maintain team productivity.
- Educated patients about medications, procedures and physician's instructions.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Performed preliminary physical tests to accurately record results in patient history summary.
Medical assistant contractor
Baylor Scott and White Health
12.2017 - 10.2018
- Patient preparation and perform 12 lead EKG Rhythm analysis of EKG Patient preparation and perform routine venipuncture and dermal puncture Laboratory specimen handling and processing samples, collecting blood from patients as required by different departments; and following all the safety procedures during phlebotomy work Medical and surgical asepsis procedures Patient intake including medical history, height weight, and vital signs Assist with patient examinations and minor office surgeries Order and maintain supplies and inventory Obtain Adequate laboratory specimens for analysis in both the outpatient and inpatient setting Basic office duties including answering phones, scheduling patient appointments, and triage
Medication Technician
Meadowood Assisting Living and Memory Care
Grapevine , TX
11.2016 - 11.2017
- Administer and accurately record administration of medications as prescribed by a resident's physician(s) in accordance with company policy and applicable state and federal guidelines under supervision of a nurse; Obtain, record, and report resident vital signs; Manage supply of medications; Provide accounting for all medications ordered, received, stored, and administered; Care for the personal needs, safety, and comfort of our residents; Observe and report changes in resident’s condition and status; Conduct rounds to monitor for hazards or incidents; Keep records updated in the medication administrative files; Set-up and assist with self-administration of medication; Keep all medications in their appropriate storage areas and keep medication cupboards, carts and doors locked at all times; Regularly review the resident’s medication administration record, centrally stored record, pharmacy transaction record, and report any errors to the Resident Services Director; Regular, ongoing communication with the pharmacy, families, and residents assisted living and management staff; Assist in updating the service plans and monthly care logs if needed; Assist residents in making doctor’s appointments and travel arrangements to and from appointments; Assist in the training of assisted living staff and participate in orientation of new staff; Perform room visits and room checks on a regular basis
- Answer phone calls and sent out a resident to the hospital in case of emergency.
- Provided patient education on proper medication use, side effects, and storage.
- Performed quality assurance checks for accuracy of medication administration.
- Conducted monthly audits of controlled substances inventory logs.
- Collected blood samples for laboratory testing when necessary.
- Participated in continuing education programs related to medication management.
- Safely and accurately prepared all medications and sterilized products by using proper techniques, calculations and standards of precautions.
- Performed wellness observations, documenting side effects for clinical follow-up.
Medication Technician
Silver Ridge Assisted Living and Memory Care
Colleyville , TX
09.2016 - 11.2016
- Assist patients with ambulation and crutch walking; Maintain accurate records of patient care, condition, progress and concerns; Respond appropriately to the physical, emotional and developmental needs of patients; Change sterile dressings; Maintain a clean, healthy and safe environment; Perform clerical duties, such as word processing, data entry, answering phones and filing
- Answer phones calls, update medical record (EMR) and in case of emergency call 911
- Obtain and Monitor vital sign such as blood pressure, temperature, pulse, glycemia
- Oxygen therapy and breathing treatment.
Medical assistant
Hawkins Psychiatry
Arlington , TX
05.2016 - 08.2016
- Check in and checkout patient, verify insurance information, and schedule new appointment or reschedule an appointment; Welcome patients and escort them to the waiting areas, exams rooms, etc; Maintain accurate records of patient care, condition, progress and concerns; Monitor vital signs, such as blood pressure and pulse; Respond appropriately to the physical, emotional and developmental needs of patients
- Maintain a clean, healthy and safe environment; Answer phone at the nurse’s station; Data entry or create a document, charts etc.; Perform clerical duties, such as word processing, data entry, answering phones and filing
- Document objective data and routine aspects of patient care; Interview patients to obtain medical information, weight and height measurements and vital signs; Document patient information obtained from interviews; Draw blood, collect urine sample, and give medication par injection.
Cashier Lead
99Cents only store
Colleyville , TX
02.2016 - 05.2016
- Train new cashiers on procedures, customer service and sales techniques; Greet customers promptly; Direct customers to store locations; Receive customer’s payments; Process customer’s returns; Report security and service incidents to management; Complete purchases using Point of Sale systems.
- Managed daily cashier operations, including training and scheduling of staff.
- Supervised cashiers to ensure accuracy in all transactions.
- Resolved customer complaints in a professional manner while adhering to company policy.
- Assisted customers with inquiries, returns, exchanges, refunds, and other transactions as needed.
- Provided assistance to co-workers when needed or requested by management.
- Participated in weekly team meetings to discuss new initiatives or strategies.
- Verified customer age requirement for alcohol or tobacco purchases.
- Trained new team members in cash register operation, stock procedures and customer services.
Medical assistant externship
Shepherd’s Gate Medical Clinic
Grand Prairie , TX
11.2015 - 01.2016
- Use a multi-line phone system to answer and appropriately route all incoming calls; Ensure that each patient receives outstanding service by providing a friendly environment; Daily scanning and uploading of documents in patients file Train additional staff on daily procedures when requested by the office manager or physician Administer injection Documents patient progress notes in the patient chart and/or EMR Expertise with Phlebotomy Back office Duties include: Rooming patients, taking vitals, assisting Physician in the exam room, injections, entering data into EHR, drawing and processing labs, and managing patients for the provider
- Front office including checking patients in/out, scheduling appointments, computer skills and general office duties.
Licensed Vocational Nurse
Nganda Clinic
Kinshasa , Democratic Republic of Congo
10.2007 - 12.2012
- Maintained a clean, healthy and safe environment; Educated patients and families about care, preparation of healthy meals, independent living and adaptation to disability or illness; Maintained accurate records of patient care, condition, progress and concerns; Monitored vital signs, such as blood pressure and pulse; Responded appropriately to the physical, emotional and developmental needs of patients Tested and recorded blood glucose levels; Changed sterile dressings; Obtained information about patient’s medical history, drug history, complaints and allergies; Helped patients move in and out of beds, baths, wheelchairs and automobiles; Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Assisted physicians in examining and treating patients.
- Provided wound care, including dressing changes and administering intravenous medications.
- Assisted with the administration of injections and IV fluids to patients.
- Performed laboratory tests such as urinalysis, glucose testing and hemoglobin and hematocrit levels.
- Maintained accurate patient records documenting treatments, medications administered and other pertinent information.
- Provided emotional support to family members during difficult times.
- Interviewed patients to obtain medical history.
- Promoted culture of safety for patients and employees through proper identification, reporting documentation and prevention.
- Communicated concerns regarding patients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
Education
Some College (No Degree) - Project Management Professional ( Certificate)
Kaplan College
Fort Worth, TX01.2023
Medical Assisting Certificate - Medical Assisting
Kaplan College
Arlington, TX04.2016
Bachelor Degree of Medicine - Medical School
University of Kinshasa
Democratic Republic Of Congo01.2010
Licensed Vocational Nurse
University of Kinshasa
Democratic Republic Of Congo07.2007
High School Diploma -
College John Mabuidi
Democratic Republic Of Congo09.1999
Skills
- Operational Records Maintenance
- Epic Systems
- Critical Thinking
- Patient Care Assessment
- Records Maintenance
- Performance Monitoring
- HIPAA Guidelines
- Productivity Improvement
- Project Tracking
- Root Cause Analysis
- Data Review
- Agile Methodology
- Performance Evaluations
Professional Development
- JIRA Certified
- Agile Kanban Board Certified
- Microsoft Teams Certified
- The Project Management Kanban Board (PMKB) Certified
- Scrum Master Certified
Languages
- English
- French
Certification
- THE PROJECT MANAGEMENT PROFESSIONAL KANBAN BORD CERTIFICATE
- MEDICAL ASSISTANT
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Accomplishments
- JIRA CERTIFIED
- AGILE KANBAN BOARD CERTIFIED
- MICROSOFT TEAMS CERTIFIED
- SCRUM MASTER CERTIFIED
Affiliations
- VOLUNTEER AT JOHN PETER SMITH HOSPITAL
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Timeline
Health Coordinator
Baylor Scott and White/ Advanced primary care
12.2021 - Current
Medical Assistant II
Baylor Scott and White Family Medicine
10.2018 - 12.2021
Medical assistant contractor
Baylor Scott and White Health
12.2017 - 10.2018
Volunteer Service
John Peter Smith hospital
07.2017 - Current
Medication Technician
Meadowood Assisting Living and Memory Care
11.2016 - 11.2017
Medication Technician
Silver Ridge Assisted Living and Memory Care
09.2016 - 11.2016
Medical assistant
Hawkins Psychiatry
05.2016 - 08.2016
Cashier Lead
99Cents only store
02.2016 - 05.2016
Medical assistant externship
Shepherd’s Gate Medical Clinic
11.2015 - 01.2016
Licensed Vocational Nurse
Nganda Clinic
10.2007 - 12.2012
Some College (No Degree) - Project Management Professional ( Certificate)
Kaplan College
Medical Assisting Certificate - Medical Assisting
Kaplan College
Bachelor Degree of Medicine - Medical School
University of Kinshasa
Licensed Vocational Nurse
University of Kinshasa
High School Diploma -
College John Mabuidi
- THE PROJECT MANAGEMENT PROFESSIONAL KANBAN BORD CERTIFICATE
- MEDICAL ASSISTANT
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