Overview
Work History
Education
Skills
Timeline
Generic

Odyssey J. Williford

Overview

3
3
years of professional experience

Work History

Beauty Advisor

Ulta Beauty
04.2024 - Current

Customer service: Greet customers, welcome them into the store, and make them feel comfortable

  • Product recommendations: Ask customers about their needs and goals to determine which products are best for them
  • Product demonstrations: Show customers how to use products, such as makeup, hair spray, etc.
  • Sales: Meet sales targets and help customers purchase recommended products.
  • Product knowledge: Stay up to date with new products and trends, and analyze customers' skin, hair, and beauty regiment
  • Organization: Maintain a clean and organized work area

Customer Service

Walmart
03.2022 - 04.2024
  • Sales analysis: Monitoring sales performance, analyzing sales data, and developing promotional strategies
  • Customer service: Greeting customers, observing to understand their needs, and engaging with them in a genuine way
  • Store operations: Overseeing some sales floor operations, such as zoning and signing

Education

Psychology

Hampton University
Hampton, VA

High School Diploma -

Richmond Community High School
05.2024

Associate’s Degree -

J. Sargeant Reynolds Community College
05.2024

Skills

  • Strong knowledge of customer service
  • Excellent communication skills, both verbal and written
  • Assisting customers with troubleshooting
  • Working with money
  • Microsoft Excel, Word, PowerPoint
  • Navigating social media platforms such as Instagram and TikTok

Timeline

Beauty Advisor

Ulta Beauty
04.2024 - Current

Customer Service

Walmart
03.2022 - 04.2024

High School Diploma -

Richmond Community High School

Associate’s Degree -

J. Sargeant Reynolds Community College

Psychology

Hampton University
Odyssey J. Williford