Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ALEXANDER AVILA

Elmont

Summary

Committed professional with experience in research , clerical, administrative and office duties. In addition, equipped with a background in marketing and customer service. Skilled in communication, problem solving, adaptability, organization and team collaboration. With a proven track record of meeting deadlines. Strong leadership , time management , data analysis and reporting abilities, with a commitment to providing good quality well done results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient strong critical thinking abilities, willingness to learn, and excellent professionalism skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

5
5
years of professional experience

Work History

College Assistant

The City University of New York
04.2025 - Current
  • Built and maintained strong relationships with students, faculty, administration and college admissions offices.
  • Promoted a proactive approach towards college preparation by organizing workshops on goal-setting and time management skills.
  • Processed incoming and outgoing mail and packages according to established procedures. Guided and Mentored fellow and new coworkers to achieve goals.
  • Conducted research and compiled data aiding in informed decision-making processes.
  • Managed office supplies inventory to ensure availability of necessary materials for daily operations.
  • Promoted a welcoming atmosphere within the office by greeting visitors warmly while efficiently addressing their needs or concerns.

Customer Service Advisor

Silverline Visionary/ Prestige NY
03.2023 - 04.2025
  • Strong verbal communication with the ability to convince and negotiate with clients.
  • Possessing the ability to communicate the characteristics of a product, advantages, and choices.
  • Expert in establishing a relationship with a client being able to conquer rejection and continue to achieve goals.
  • Good presentation skills possessing the expertise to lead clients through every step of a sales procedure.
  • Active listener being ready to adjust presentations in order to satisfy different needs of clients.

Store Clerk / Customer Sales Associate

7 Eleven, Inc. Store
01.2021 - 03.2023
  • Trained and mentored new hires on store policies and customer service standards improving sales performances.
  • Educated and provided expert guidance to customers on promotional options, Sales Policies and methods for obtaining desired results from company offerings.
  • Being familiar with the goods or services being offered. A willingness to pay close attention, understand what is being said, and react correctly , addressing inquiries and resolving issues promptly.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Build relationships with customers to encourage repeat business. Enhanced Customer satisfaction by providing outstanding service.

Education

High School Diploma -

Queens Technical High School
Long Island City, NY
06.2021

Bachelors of Arts - Urban Studies & City Planning, Communications

Queens College of The City University of New York
Flushing Queens, NY

Associate of Arts - Liberal Arts and Humanities Studies

Queensborough Community College of The City University of New York
Bayside Queens, NY
02.2025

Skills

  • Detail Oriented
  • Team Collaboration & Leadership
  • Problem-solving & Attention to detail
  • Compliance
  • Communication & Adaptability
  • Time management
  • Innovation
  • Interpersonal Communication
  • Technical - Data analysis & Reporting
  • Multitasking & Flexibility
  • Professionalism & Organization
  • Critical thinking & Analytical Reasoning

Languages

English: First Language
Native or Bilingual / Very Proficient
Spanish
Extremely Fluent / Full Command of Language

Timeline

College Assistant

The City University of New York
04.2025 - Current

Customer Service Advisor

Silverline Visionary/ Prestige NY
03.2023 - 04.2025

Store Clerk / Customer Sales Associate

7 Eleven, Inc. Store
01.2021 - 03.2023

Bachelors of Arts - Urban Studies & City Planning, Communications

Queens College of The City University of New York

Associate of Arts - Liberal Arts and Humanities Studies

Queensborough Community College of The City University of New York

High School Diploma -

Queens Technical High School

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