Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ofelia Bennett

El Paso,TX

Summary

Dedicated to meeting and exceeding customer expectations by delivering industry-leading support. Skilled in handling inbound and outbound calls, online requests and emails with good problem-solving, multitasking and research abilities.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Curves Wellness center
Riverside, CA
01.2017 - 11.2019
  • Monitored reception area to provide consistently safe, hazard-free environment for customers.
  • Performed administrative tasks such as filing documents or updating member accounts.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
  • Answered phones promptly and directed calls appropriately.

Volunteer

Convalescent Center
Colton , CA
01.2016 - 08.2016
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Assisted elderly clients with daily living activities such as bathing, dressing and grooming.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.

Education

High School Diploma -

Fontana High School
Fontana, CA
06-2008

Skills

  • Problem-solving skills
  • Multitasking and organization
  • Strong communication skills
  • Time management

Languages

English
Professional
Spanish
Limited

Timeline

Customer Service Representative

Curves Wellness center
01.2017 - 11.2019

Volunteer

Convalescent Center
01.2016 - 08.2016

High School Diploma -

Fontana High School

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Ofelia Bennett