OFELIA SANTANA
Glendale Heights,IL
Summary
A motivated individual seeking for a challenging career to utilize my training and skills, while making outstanding contribution to the success of the company.
Overview
6
6
years of professional experience
Work History
Client Advisor/Stylist
Neiman Marcus
Oak Brook, Illinois
06.2024 - Current
- Identified client needs and provided tailored solutions.
- Provided customer service to clients through regular communication and follow-up.
- Advised clients on product features and benefits best suited for their individual needs.
Sales Representative
La-Z-Boy Furniture
Algonquin, Illinois
05.2023 - 06.2024
- Welcoming new customers to develop customers' preferences on home furniture
- Discuss financing options, sale items, promotional offers
- Accomplishing personal weekly sales’ goal
- Retaining customers.
Pet Groomer
LOL Pet Grooming
Roscoe, Illinois
03.2020 - 05.2023
- Performed weekly schedule appointments
- Processed payments
- Dog grooming duties: bathing, styling, nail clipping, ear cleaning and flea treatments
- Accommodated to special requests from owners.
Sales Associate
Kohl’s
Rockford, Illinois
11.2018 - 06.2019
- Facilitated customer’s purchases
- Operated cash register
- Handling phone lines
- Stocked and organized merchandise.
Education
Pet Groomer Certificate -
Doggone Rite
Chicago, Illinois01.2020
High School Diploma - General Studies
Belvidere High School
Belvidere, Illinois05.2017
Skills
- Skilled Collaborator
- Solutions Oriented professional
- High Achiever
- Rapid and Adaptive
Languages
- English, Native
- Spanish, Proficient
Timeline
Client Advisor/Stylist
Neiman Marcus
06.2024 - Current
Sales Representative
La-Z-Boy Furniture
05.2023 - 06.2024
Pet Groomer
LOL Pet Grooming
03.2020 - 05.2023
Sales Associate
Kohl’s
11.2018 - 06.2019
Pet Groomer Certificate -
Doggone Rite
High School Diploma - General Studies
Belvidere High School