Ofelia Tamara Gavilano Venturi
Silver Spring,Maryland
Summary
Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
7
7
years of professional experience
Work History
Student
Communication and Oratory Classes
Lima , Lima
01.2019 - 12.2020
- Diploma and certificate for speech, 2020.
- Prioritized and organized tasks to efficiently accomplish service goals.
Server, Host, Runner
Chili's Grill & Bar
Lima , Lima, Peru
01.2019 - 12.2020
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Greeted guests and provided menus.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Took beverage orders and served drinks during peak meal times.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Built positive relationships with other front-of-house and kitchen staff.
- Providing quality and hospitality
Student
Improvisation theater Classes
Lima , Lima, Peru
01.2014 - 12.2019
- Dance class leader.
- Certificates of improvisation.
- Organized student-run clubs and activities.
- Participated actively in group projects, contributing to successful outcomes.
Education
Civil Engineering
University of Applied Sciences
Lima, Peru01-2023
High School Diploma -
San Vicente De Paul
Lima, Peru11-2020
Civil Engineering
Montgomery College
Rockville, MDSkills
- Presentation Development
- Administrative assistance
- Customer Service
- Serving Experience
- Spanish C2 Fluency
- Restaurant experience
- POS
- English C1
- Bilingual communication
- Energetic and Enthusiastic
- Social media content creation
- Team Support
- Punctual and Reliable
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Student
Communication and Oratory Classes
01.2019 - 12.2020
Server, Host, Runner
Chili's Grill & Bar
01.2019 - 12.2020
Student
Improvisation theater Classes
01.2014 - 12.2019
Civil Engineering
University of Applied Sciences
High School Diploma -
San Vicente De Paul
Civil Engineering
Montgomery College
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