Rita Offiong

- Facilitated JAD and Requirements Gathering sessions, capturing essential business rules and system requirements.
- Independently clarified Functional and Non-functional requirements, enhancing project clarity and stakeholder satisfaction.
- Led documentation efforts (FRD, BRD, Use Cases), improving project communication and deliverable quality.
- Utilized Power Apps to digitize manual operations, boosting process efficiency.
- Employed SQL for data querying, contributing to enhanced organizational productivity and system performance.

• Created detailed process flows and user stories to document system requirements and design solutions.
• Translated user needs into actionable items that could be addressed by IT teams.
• Created detailed process flows and user stories to document system requirements and design solutions.
• Collaborated with stakeholders across departments to define requirements for new projects.
• Developed and implemented data analyses, data collection systems, and other strategies that optimized statistical efficiency and quality.
• Managed and led meetings and workshops with multiple departments to solidify requirements.
• Provided technical support for all business needs and priorities.
• Presented complex technical concepts in a clear manner suitable for non-technical team members.
• Communicated and collaborated with internal and external stakeholders to analyze information needs.
• Assisted in the development and maintenance of the business requirements process for projects.
• Created detailed process flows and user stories to document system requirements and design solutions.