Ashley Bastidas
Orlando,FL
Summary
Personable and reliable retail worker with proven track record in customer service and cash handling. Skilled in managing transactions, resolving customer inquiries, and maintaining positive store environment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Experienced lifeguard. Certified in First Aid, CPR and AED. Multitasking and working quickly to commit promoting safety.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Aquatic Attractions Lifeguard
Universal Studios
03.2024 - Current
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Upheld hygiene standards in pool and surrounding area.
- Responded to emergency situations in a timely, efficient manner.
- Provided friendly customer service to guests and addressed concerns.
- Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
Psychiatric Technician
Pine Rest Christian Mental Health Services
04.2021 - 11.2022
- Treated clients and families with respect and dignity.
- Charted on each patient daily.
- Took and monitored vital signs, administered medications, and managed patient behavior.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
- Contributed to treatment plan evaluations, offering insights from daily patient interactions.
- Enhanced patient care by implementing individualized treatment plans and providing therapeutic interventions.
- Maintained accurate and up-to-date documentation of patient progress, facilitating effective communication among healthcare team members.
Greenhouse Worker
Pell Greenhouses
03.2020 - 09.2021
- Unloaded plants and nursery items from delivery trucks.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
- Assisted customers with finding requested plants and flowers.
- Mixed and sprayed fertilizers, herbicides and insecticides onto shrubs, trees, and grass.
- Improved overall greenhouse efficiency by maintaining clean and organized workspaces.
- Maintained cleanliness and order in greenhouse, contributing to safe and efficient work environment.
Server/Cashier/Restaurant Hostess
Fajitas Mexican Restaurant
05.2015 - 08.2018
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Education
Bachelor of Science - Psychology
Grand Valley State University
Allendale, MI12-2022
Skills
- Focused
- Works well with others
- Customer service
- Communicates well
- Adaptability and flexibility
- Individual counseling
- Mental health support
- Lifeguard certification
- Emergency response
- CPR and AED training
Certification
- First Aid Certification - American Red Cross
- Mental Health First Aid Certification - National Council for Behavioral Health.
- Advanced Cardiac Life Support (ACLS) - American Heart Association.
- Certified Psychiatric Technician (CPT) - American Association of Psychiatric Technicians.
- RBT - Registered Behavior Technician
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Aquatic Attractions Lifeguard
Universal Studios
03.2024 - Current
Psychiatric Technician
Pine Rest Christian Mental Health Services
04.2021 - 11.2022
Greenhouse Worker
Pell Greenhouses
03.2020 - 09.2021
Server/Cashier/Restaurant Hostess
Fajitas Mexican Restaurant
05.2015 - 08.2018
- First Aid Certification - American Red Cross
- Mental Health First Aid Certification - National Council for Behavioral Health.
- Advanced Cardiac Life Support (ACLS) - American Heart Association.
- Certified Psychiatric Technician (CPT) - American Association of Psychiatric Technicians.
- RBT - Registered Behavior Technician
Bachelor of Science - Psychology
Grand Valley State University
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