OGBENYALU ULONNAM
Richmond,VA
Summary
Compassionate Licensed Practical Nurse (LPN) with diverse healthcare experience in patient care and clinical procedures. Skilled in delivering safe, high-quality care across various settings and managing diverse patient populations. Strong communicator and critical thinker, collaborating effectively within interdisciplinary teams to enhance patient outcomes and satisfaction.
Overview
9
9
years of professional experience
Work History
Certified Nursing Assistant
The Laurels of Willow Creek
Midlothian, VA
10.2025 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and well-being.
- Enhanced patient hygiene and comfort by assisting with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcer development through frequent turning, repositioning of patients, and diligent skin assessments.
- Ensured a clean, safe environment through regular sanitization of surfaces, changing linens, and proper waste disposal.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Supported residents in assisted living facility by providing personalized care that addressed individual needs.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Nursing Aide
Tyler's Retreat at Iron Bridge
Chester, VA
10.2024 - 01.2025
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Assisted individuals with personal tasks like dressing and walking, contributing to improved patient satisfaction.
- Facilitated patient mobility by assisting with transfers, ambulation, and positioning.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Monitored and relayed critical patient information to healthcare staff, enhancing treatment planning and care delivery.
- Performed safety checks on medical equipment to ensure functionality and reduce risks to patients.
Senior Healthcare Assistant
Canwick Court, St Philips Care
Lincolnshire, United Kingdom
09.2022 - 03.2024
- Assist with patient hygiene, physical comfort, eating, drinking, and mobility while observing and reporting any unusual changes to the Nurse.
- Carry out daily and weekly observation of patients and report any changes to the Nursing staff, such as rapid weight changes or changes in skin conditions / toilet behaviours.
- Adhered to patient special diets and provided supplementary drinks under nursing staff supervision.
- Ensured adherence to infection prevention measures, including hand hygiene, personal protective equipment, and disinfectant use for cleaning environments and waste disposal.
- Administered medications to patients according to prescriptions and updated the Nursing staff on any complaints after administration.
- Engaged patients in group games and personalized activities to promote sensory stimulation and enhance overall well-being.
- Provided compassionate end-of-life care to ensure comfort and dignity for dying patients, supporting families with resources during their final moments.
- Effective documentation of patients' care in electronic care record - PCI Patient Care software.
Health Care Assistant
Hampton Grange Nursing Home
Hereford, UK
05.2021 - 01.2022
- Implemented patient care according to nursing care plan to ensure individualized support.
- Support patients with activities of daily living such as eating, personal hygiene, dressing and toileting.
- Support patient mobility using various hoist and supportive devices.
- Observe changes in patient's condition and report to the nurse in charge.
- Monitored patient nutrition and fluid intake, reporting any concerns promptly to charge nurse for timely intervention.
- Engaged patients in preferred activities to enhance their emotional well-being and connection.
- Utilized personal protective equipment and followed hygiene protocols to prevent infection.
- Maintained cleanliness of patient areas to promote a safe and hygienic environment.
- Update patient care in electronic medical record (Patient Centre Software).
Travel Insurance and Assistance Agent
NEXtCARE Claims Management Company (Allianz Partner)
Dubai, United Arab Emirate
08.2017 - 10.2020
- Advised and assisted callers on travel insurance products and services to enhance customer understanding.
- Providing advice, information, and assistance to callers regarding travel insurance ranging from their benefits and other services.
- Handling claim-related issues ranging from claims processing to payments (medical or non-medical claims).
- Acted as the first point of contact for inquiries regarding emergency assistance worldwide.
- Resolved inquiries on first contact to improve customer satisfaction and reduce call handling time.
- Collaborated with Allianz Global assistance to obtain relevant documents for claims evaluation.
- Establish a collaborative relationship with prospective clients from various sources such as networking and referrals.
Education
Diploma - Nursing
Bryant & Stratton College
Richmond, VA04-2026
CNA Certification-1401234913 - Nursing
Chester Career College
Chester, VA09-2025
Bachelor of Arts - English And Literary Studies
Ebonyi State University
Ebonyi State, Nigeria09-2015
Skills
- Vital Signs Monitoring
- Patient Safety
- Assisting with Medications
- Wound Care
- Patient care management
- Patient Hygiene Techniques
- HIPAA compliance
- Reliable team player
- Vital signs monitoring
Timeline
Certified Nursing Assistant
The Laurels of Willow Creek
10.2025 - Current
Nursing Aide
Tyler's Retreat at Iron Bridge
10.2024 - 01.2025
Senior Healthcare Assistant
Canwick Court, St Philips Care
09.2022 - 03.2024
Health Care Assistant
Hampton Grange Nursing Home
05.2021 - 01.2022
Travel Insurance and Assistance Agent
NEXtCARE Claims Management Company (Allianz Partner)
08.2017 - 10.2020
Diploma - Nursing
Bryant & Stratton College
CNA Certification-1401234913 - Nursing
Chester Career College
Bachelor of Arts - English And Literary Studies
Ebonyi State University