Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Ognjen Markovic

Caldwell,Idaho

Summary

Supportive Business and Management student talented in helping devise innovative solutions to unexpected challenges. Creative market strategist focused on enhancing business and meeting customer goals. Promotes business development through product promotion and data-driven approaches. Highly capable Campus Safety Officer with strong knowledge and expertise in security services field. Directed ongoing and special event security for 1000+ -student campus. Excellent security management and communications skills leading to mutually beneficial relationships with campus management, students and surrounding community. Enthusiastic Student Athlete dedicated to pursuing goals, promoting team player mentality and performing well under pressure. Extensive experience (15 years) in swimming and diving. Committed to helping others through effective time management, good sportsmanship and motivation, integrated with previously mentioned skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Campus Safety Officer

College Of Idaho
10.2022 - Current
  • Conducted regular campus security patrols and handled incidents promptly to maintain overall safety for staff, students and visitors.
  • Supervised other campus security personnel and provided procedural and situational guidance.
  • Improved knowledge of security services available to students and campus personnel by participating in workshops and variety of different trainings including pepper spray training and Columbia Protocol.
  • Documented safety and security incidents using preset guidelines and methods.
  • Enforced ongoing and special event parking regulations and issued parking tickets to violators.
  • Served as initial contact for campus visitors and provided directions to specific buildings, events and locations.
  • Utilized radio and telephone communications equipment to contact other on-campus personnel and external authorities.
  • Participated in ongoing training and professional development programs to maintain updated knowledge of security procedures and technologies.
  • Monitored security, fire alarms via centralized electronic interface.
  • Performed conflict resolution between student body, parents, teachers and administration.
  • Provided security and safety to school staff and students.
  • Conducted school security inspections.
  • Recorded facts to prepare reports documenting incidents and activities.
  • Checked vehicle equipment for proper functioning prior to use.
  • Monitored crowded public areas and events to mitigate risk and promote safety.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Responded to emergency calls to provide assistance to citizens in need.
  • Rendered aid to accident victims and other persons requiring first aid for physical injuries.
  • Utilized clear communication and interpersonal skills to build relationships with citizens.
  • Community Policing Defined
  • Community Policing: Improving Police Efficacy and Building Trust
  • Introduction to the Non-Confrontational Investigative Interviewing Approach
  • Problem-Oriented Policing: The SARA Model

Assistant Manager

Destilerija Markovic
05.2020 - 10.2020
  • Reviewed sales and gross profit report to assess company efficiency.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Defined clear targets and objectives and communicated to other team members.

Education

BBA - Business Administration

College of Idaho
Caldwell, ID
05.2025

High School Diploma -

XIV Belgrade Highschool
Belgrade, Serbia
05.2021

Primary School Diploma - Social And Natural Sciences

OOS "Vladislav Ribnikar"
Belgrade, Serbia
05.2017

Skills

  • Project Management
  • Microsoft SharePoint
  • Market Trends Analysis
  • Strategic Marketing
  • Human Relations
  • Business Objective Analysis
  • Marketing campaign development
  • Decision-Making
  • Advanced Excel; Power Point; Word
  • Community Relations

Accomplishments

  • Documented and resolved student arguments which led to peaceful resolution.
  • Won 100+ medals on multinational competitions in Europe, Russia, and college meets in the US.
  • Finished Business and Marketing projects with the assigned teams.

Certification

  • Introduction to Data Studio
  • Social Media Certificate
  • Community Policing Defined
  • Community Policing: Improving Police Efficacy and Building Trust
  • Introduction to the Non-Confrontational Investigative Interviewing Approach
  • Problem-Oriented Policing: The SARA Model

Languages

English
Native or Bilingual
Serbian
Native or Bilingual
French
Limited Working

Timeline

Campus Safety Officer

College Of Idaho
10.2022 - Current

Assistant Manager

Destilerija Markovic
05.2020 - 10.2020

BBA - Business Administration

College of Idaho

High School Diploma -

XIV Belgrade Highschool

Primary School Diploma - Social And Natural Sciences

OOS "Vladislav Ribnikar"

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Ognjen Markovic