Oja’Li Feliciano
Poughkeepsie
Summary
Experienced professional with background providing direct care services to individuals with intellectual and developmental disabilities. Strengths include excellent communication skills, strong organizational skills and a compassionate, patient demeanor. Talented at monitoring and addressing the needs of individuals for safety, comfort, and well being. Commitment to providing quality care through skillful and professional delivery of services.
Overview
3
3
years of professional experience
Work History
Direct Support Professional
The Arc Greater Hudson Valley
05.2024 - Current
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Sales Associate
Walmart
03.2023 - 12.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Lower Bay Technician
Jiffy Lube
09.2021 - 04.2022
- Successfully completed challenging engine overhauls using advanced troubleshooting techniques to restore optimal performance levels.
- Minimized downtime for vehicles by efficiently diagnosing and repairing various automotive systems.
- Streamlined the supply chain by monitoring parts inventory and implementing an effective ordering system, reducing wait times for customers.
- Helped train new hires on company procedures and best practices, fostering a positive work environment for all staff members.
Education
High School Diploma -
York Suburban Senior High School
York, PA06.2021
Skills
- Time management
- First aid and safety
- Behavior redirection
- Client support
- Multitasking and organization
- Personal care assistance
- Fast learner
- Clear communication
- Decision-making
Timeline
Direct Support Professional
The Arc Greater Hudson Valley
05.2024 - Current
Sales Associate
Walmart
03.2023 - 12.2023
Lower Bay Technician
Jiffy Lube
09.2021 - 04.2022
High School Diploma -
York Suburban Senior High School
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