Ojo Yemi
Edison,NJ
Summary
Experienced Property Claims Adjuster with 5+ years of field experience investigating residential and commercial property losses. Skilled in damage assessment, policy coverage evaluation, repair cost estimation, and negotiating claim settlements. Proven ability to provide exceptional customer service while guiding policyholders through the claims process during difficult situations. Proficient in Xactimate, Symbility, and claims management software.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Independent Property Claims Adjuster
Mulitple Location
03.2019 - Current
- Executed on-site inspections of residential and commercial properties to assess weather, water, fire, and structural damage claims.
- Evaluate insurance policies to determine coverage applicability and claim validity.
- Prepare detailed damage assessments, repair estimates, and claim reports using Xactimate and Symbility.
- Communicate with policyholders, contractors, and insurance representatives to gather information and resolve claims efficiently.
- Investigate claim causes and document findings with photos, reports, and supporting evidence.
- Negotiate claim settlements within authorized limits while ensuring compliance with insurance policies and regulations.
- Collaborated with policyholders to gather necessary documentation and clarify claim details.
IT Specialist
OPTIMUM HEALTHCARE IT
01.2016
- Provided guidance to clients regarding insurance coverage options and healthcare compliance requirements.
- Educated policyholders on policy coverage, eligibility, and regulatory standards to ensure informed decision-making.
- Addressed and resolved escalated customer concerns with professionalism and efficiency.
- Built and maintained strong client relationships by delivering responsive support and clear communication.
Education
Bachelor of Science (B.S.) - Accounting
Olabisi Onabanjo University
Skills
- Property Claims Investigation
- Residential & Commercial Damage Assessment
- Insurance Policy Coverage Analysis
- Claims Estimation & Settlement Negotiation
- Xactimate & Symbility Estimating Software
- Customer Relations & Conflict Resolution
- Root Cause Damage Investigation
- Construction & Building Materials Knowledge
- Claims Documentation & Reporting
- Roof & Structural Inspections
Certification
- Texas All Lines Adjuster License
- Florida All Lines Adjuster License
- Louisiana Property & Casualty License
- South Carolina Independent Adjuster License
- Michigan Property & Casualty License
- Alabama Property & Casualty License
- Indiana Property & Casualty License
- Delaware Property & Casualty License
- Georgia Adjuster License
- Oklahoma Property & Casualty License
Timeline
Independent Property Claims Adjuster
Mulitple Location
03.2019 - Current
IT Specialist
OPTIMUM HEALTHCARE IT
01.2016
Bachelor of Science (B.S.) - Accounting
Olabisi Onabanjo University