Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
6
6
years of professional experience
Work History
Lead Assistant
Inspirations Unlimited
Cumming, GA
12.2022 - Current
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Executive Assistant
RxMedGeek
05.2022 - 07.2022
Managed communication between multiple teams
Created a system in order to cross check CRM and invoice teams that brought leads
Revamped the file organization
Responded to customer requests, offering excellent support and tailored recommendations to address needs
Developed a system in Microsoft Excel to increase efficiency when locating company records
Assistant Manager
Smoothie King
05.2018 - 09.2018
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Trained team members to effectively complete tasks, learn to work as a team, and be well versed in company policies.
Education
BBA - Computer Information Systems
Georgia State University, J. Mack Robinson College of Business
Atlanta, GA
05.2025
High School Diploma -
South Forsyth High School
Cumming, GA
05.2020
Skills
Customer Service
Attention to Detail
Problem-Solving
Complaint Resolution
Proficient in Microsoft Excel
Proficient in Python
Proficient in Tableau
Equipment Operation
Timeline
Lead Assistant
Inspirations Unlimited
12.2022 - Current
Executive Assistant
RxMedGeek
05.2022 - 07.2022
Assistant Manager
Smoothie King
05.2018 - 09.2018
BBA - Computer Information Systems
Georgia State University, J. Mack Robinson College of Business