Summary
Overview
Work History
Education
Skills
Timeline
Generic
Okasha Zia

Okasha Zia

Cumming,GA

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.

Overview

6
6
years of professional experience

Work History

Lead Assistant

Inspirations Unlimited
Cumming, GA
12.2022 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Executive Assistant

RxMedGeek
05.2022 - 07.2022
  • Managed communication between multiple teams
  • Created a system in order to cross check CRM and invoice teams that brought leads
  • Revamped the file organization
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs
  • Developed a system in Microsoft Excel to increase efficiency when locating company records

Assistant Manager

Smoothie King
05.2018 - 09.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Trained team members to effectively complete tasks, learn to work as a team, and be well versed in company policies.

Education

BBA - Computer Information Systems

Georgia State University, J. Mack Robinson College of Business
Atlanta, GA
05.2025

High School Diploma -

South Forsyth High School
Cumming, GA
05.2020

Skills

  • Customer Service
  • Attention to Detail
  • Problem-Solving
  • Complaint Resolution
  • Proficient in Microsoft Excel
  • Proficient in Python
  • Proficient in Tableau
  • Equipment Operation

Timeline

Lead Assistant

Inspirations Unlimited
12.2022 - Current

Executive Assistant

RxMedGeek
05.2022 - 07.2022

Assistant Manager

Smoothie King
05.2018 - 09.2018

BBA - Computer Information Systems

Georgia State University, J. Mack Robinson College of Business

High School Diploma -

South Forsyth High School
Okasha Zia