Okechukwu Ike
charlotte,NC
Summary
Accomplished General Manager with a proven track record at American Wheelchair Transportation, adept in operations management and leadership. Excelled in fostering client relationships and driving profitability, leading a diverse team to exceed sales targets. Skilled in problem resolution and P&L management, ensuring compliance and operational efficiency.
Overview
9
9
years of professional experience
Work History
General Manager
American Wheelchair Transportatio
Charlotte, NC
04.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Logistics Coordinator
American Wheelchair Transportation
Charlotte, NC
01.2016 - 02.2018
- Tracked Vehicles and notified Clients of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Collaborated with drivers and customer service teams to address client concerns and expedite orders when necessary.
- Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Dispatch Supervisor
Amrican Wheelchair and Bestway Transportation
Charlotte, NC
06.2015 - 01.2016
- Supervised team of 27 Drivers and provided training focused on maximizing overall performance.
- Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Streamlined dispatch operations by implementing efficient scheduling and routing strategies.
Education
Bachelor of Arts - Business Administration And Management
Johnson C. Smith University
Charlotte, NC05-2010
High School Diploma -
Garinger High School
Charlotte, NC06-2005
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Customer Relationship Management
- P&L Management
- Verbal and written communication
Timeline
General Manager
American Wheelchair Transportatio
04.2019 - Current
Logistics Coordinator
American Wheelchair Transportation
01.2016 - 02.2018
Dispatch Supervisor
Amrican Wheelchair and Bestway Transportation
06.2015 - 01.2016
Bachelor of Arts - Business Administration And Management
Johnson C. Smith University
High School Diploma -
Garinger High School
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