Oksana Vetkal
Old Bridge,NJ
Summary
Adept at fostering customer relationships and enhancing brand reputation, my tenure at Emporium as a Salesperson and Floor Manager saw a significant uptick in customer satisfaction. Leveraging my skills in customer service and market research, I successfully identified trends, resolved concerns, and mastered CRM software to elevate the shopping experience.
Overview
1
1
Certification
Work History
Salesperson, Floor Manager
Emporium
- Conducted market research to identify emerging trends and customer preferences.
- Resolved customer concerns, fostering trust and enhancing brand reputation.
- Utilized customer relationship management software to track leads and manage follow-ups.
- Increased customer satisfaction by providing personalized product recommendations and attentive service.
Education
High School Diploma - CNA
2024
Skills
- Customer service
- Customer care
- Relationship building
- Customer relationship building
Certification
BLS , CNA
Languages
Samoan
Elementary
Russian
Native or Bilingual
Timeline
Salesperson, Floor Manager - Emporium
Above And Beyond - High School Diploma, CNA
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