Summary
Overview
Work History
Education
CERTIFICATIONS
Timeline
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Ola Adekiigbe

Fort Myers

Summary

Legal professional seeking to leverage a strong foundation in analytical thinking, problem-solving, and attention to detail into a new career path. Proven ability to learn quickly, work independently, and collaborate effectively with diverse teams. Adept at conducting thorough research, drafting clear and concise documents, and effectively communicating complex ideas. Eager to apply these skills to a dynamic and challenging role.

Overview

5
5
years of professional experience

Work History

Client Service Associate

Lee Health Medical System
07.2023 - Current
  • Delivered Exceptional Customer Service: Consistently responded to client inquiries within established timeframes and resolved concerns effectively, maintaining a high client satisfaction rate.
  • Maintained Data Integrity: Ensured zero confidentiality breaches and maintained accurate and up-to-date client information databases.
  • Boosted Team Productivity: Monitored performance metrics, provided actionable feedback, and contributed to team initiatives, leading to a 10% increase in overall efficiency.
  • Improved Operational Efficiency: Optimized medical record management, accelerated insurance verification and referral workflows, and increased revenue accuracy.
  • Enhanced Patient Experience: Streamlined appointment scheduling, expedited check-in/out processes, and resolved patient inquiries promptly.

HR/Administrative Manager

System Trust Limited
05.2021 - 10.2022
  • Strategic Leadership: Contributed to strategic planning, supervised staff effectively, and trained employees on regulatory compliance.
  • Administrative Excellence: Coordinated executive-level schedules, maintained accurate records, and ensured seamless execution of daily operations.
  • Delivered Exceptional Customer Service: Handled a high volume of inquiries, increased client satisfaction scores, and maintained smooth communication with stakeholders.
  • Led High-Performing Teams: Managed a team of over 32 employees, streamlined onboarding, and fostered a positive work culture.
  • Contract Negotiation and Execution: Negotiated and executed contracts, securing favorable terms that supported departmental objectives.

Counsel

H. Michael and Co
01.2020 - 01.2021
  • Legal Expertise and Strategic Counsel: Provided strategic legal advice on high-stakes transactions exceeding $2,000,000, minimizing risks and maximizing client interests.
  • Legal Research and Analysis: Conducted in-depth legal research, collaborated with subject matter experts, and devised effective strategies to resolve complex legal issues.
  • Contract Negotiation and Drafting: Drafted clear, precise contracts, mitigating risks and supporting successful business operations.
  • Litigation and Dispute Resolution: Successfully represented clients in court hearings, negotiations, and appeals, achieving favorable outcomes and minimizing legal costs.
  • Risk Management and Compliance: Developed and implemented comprehensive company policies and procedures, conducted due diligence investigations, and reduced litigation exposure.

Education

Bachelor of Laws (B.L.) - Law

Nigerian Law School
Abuja, Nigeria
11-2019

Bachelor of Laws (LL.B) - Law

University of Lagos
Lagos, Nigeria
10-2018

CERTIFICATIONS

6-Course Google Project Management Certificate, 2023

Timeline

Client Service Associate

Lee Health Medical System
07.2023 - Current

HR/Administrative Manager

System Trust Limited
05.2021 - 10.2022

Counsel

H. Michael and Co
01.2020 - 01.2021

Bachelor of Laws (B.L.) - Law

Nigerian Law School

Bachelor of Laws (LL.B) - Law

University of Lagos

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Ola Adekiigbe