Ola Almashhadani
Kansas City,MO
Summary
Proven Data Entry Clerk with a track record of enhancing data accuracy and efficiency at Oppfi. Skilled in Microsoft Excel and adept at problem-solving, I excel in high-pressure environments, ensuring meticulous attention to detail. My ability to manage time effectively and maintain professionalism has consistently improved organizational operations and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Data Entry Clerk
Oppfi
08.2024 - 12.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Created and maintained data entry logs to track data entry activities.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Customer Service Representative
Radius Global Solutions
04.2023 - 06.2024
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Sales Associate
Walmart
01.2017 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
High School Diploma
East High School
2017
Skills
- Data entry
- Microsoft Word
- Microsoft Excel
- Attention to detail
- Data accuracy
- Accuracy and attention to detail
- Time management
- Fast typing speed
- Customer Service-oriented
- Independent worker
- Data management
- Problem-solving
- Document processing
- Professional and mature
- Proofreading
- Quality assurance
- Project management
- Keyboarding speed
- Collecting information
Languages
Arabic
Full Professional
English
Full Professional
Timeline
Data Entry Clerk
Oppfi
08.2024 - 12.2024
Customer Service Representative
Radius Global Solutions
04.2023 - 06.2024
Sales Associate
Walmart
01.2017 - 02.2023
High School Diploma
East High School