Ola Sulaimon
Chicago,IL
Summary
Proven leader with extensive experience in crew management and performance improvements at Record a Hit Ent. Skilled in fostering team collaboration and enhancing safety protocols. Demonstrated ability to resolve conflicts and boost productivity, ensuring project success. Excels in critical thinking and effective communication, significantly improving customer satisfaction and team efficiency.
Overview
4
4
years of professional experience
Work History
Crew Chief
Record a Hit Ent
04.2022 - Current
- Managed team according to company standards and compliance requirements.
- Organized daily assignments for crew members, ensuring efficient use of time and resources.
- Trained all team members on key roles to maintain flexibility.
- Mentored junior crew members, fostering a supportive work environment and promoting professional growth.
- Enforced strict safety protocols to protect crew members.
- Resolved conflicts among team members, fostering more cohesive work environment.
Kitchen Manager
Portillos
04.2020 - 12.2022
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Education
High School Diploma -
Prospect High School
Mount Prospect, IL05.2023
Skills
Performance Improvements
Crew Leadership
Safety inspection
Problem-solving abilities
Multitasking
Excellent Communication
Critical Thinking
Team Leadership
Team Collaboration
Active Listening
Timeline
Crew Chief
Record a Hit Ent
04.2022 - Current
Kitchen Manager
Portillos
04.2020 - 12.2022
High School Diploma -
Prospect High School
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