Years of professional experience
OLABISI AJAYI
Frisco,TX
Summary
Highly resourceful professional, with experience in client relations and a proven track record of fostering strong client relationships and delivering impactful solutions. Known for collaborative approach and result-driven mindset, ensuring seamless coordination within teams and adapting to dynamic environments. Expertise in communication and client management, valued for reliability and flexibility.
Overview
13
13
4
4
Certificate
Work History
Home Health/Office Coordinator
Hands Of Angels Healthcare and Training Institute
Jersey City, NJ
04.2019 - 07.2025
- Managed patient records and maintained confidentiality while ensuring compliance with healthcare regulations.
- Educated clients and families about health conditions and care routines to promote better understanding and cooperation.
- Supervised daily office operations, including managing schedules, coordinating patient appointments, and handling phone and email communications.
- Ensured accurate and timely data entry of patient information, including medical records and billing details.
- Collaborated with healthcare providers to manage and update patient care plans and ensure compliance with regulatory requirements.
- Facilitated hands-on training sessions, enhancing student engagement and practical skills.
Brand Manager
Luminsense Creative Services
01.2015 - 03.2019
- Developed and executed brand strategies to enhance market presence and consumer engagement
- Managed product launches, overseeing timelines, budgets, and promotional activities.
- Established strong relationships with key stakeholders to facilitate brand partnerships and collaborations.
- Collaborated with cross-functional teams for successful product launches and coordinated marketing efforts.
Store Operations Manager
Melting Moments
05.2014 - 11.2014
- Ensured consistent growth and customer satisfaction through delivery of quality products.
- Managed store activities including sales and personnel.
- Development of operational guidelines.
- Implemented staff training programs to improve customer service standards and operational efficiency.
Client Service Executive, Graphic Designer
Soulsight
- Coordinated with relevant departments on client advertising and branding campaigns, from briefing and formulation of strategy, to monitoring and evaluation of ongoing jobs as well as media planning and buying.
- Collaborated with cross-functional teams to align client objectives with company goals.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
Life Home Care
09.2024 - Current
- Provided person-centered care for various clients
- Ensured clients’ comfort and safety
- Offered empathy and support to both the clients and their families
Artist in residency
National Arts Theater Lagos
02.2004 - 11.2004
- Explored different painting media.
- Collaborated with other artists to create a body of works.
Education
Bachelor of Arts - Fine Art
Yaba College of Technology
National Diploma - Architecture
Yaba College of Technology
High School Diploma -
Idia College
Skills
- Client account management
- Client engagement
- Excellent communication
- Teamwork and collaboration
- Problem-solving
- Detail-oriented approach
- Adaptability and flexibility
- Relationship building
- Skilled in document and presentation software, Microsoft Word, PowerPoint, Excel and CRM tools
Certification
- Certified Scrum Master (CSM) - 2025
- Professional Scrum Master (PSM1) - 2025
- Critical Thinking and Problem Solving - 2024
- Marketing Basics, CIM UK - 2017
- Leadership - Basic and Advanced, Daystar Academy - 2015/2016
- Customer Service Intelligence, JK Michaels
Timeline
Life Home Care
09.2024 - Current
Home Health/Office Coordinator
Hands Of Angels Healthcare and Training Institute
04.2019 - 07.2025
Brand Manager
Luminsense Creative Services
01.2015 - 03.2019
Store Operations Manager
Melting Moments
05.2014 - 11.2014
Artist in residency
National Arts Theater Lagos
02.2004 - 11.2004
Client Service Executive, Graphic Designer
Soulsight
Bachelor of Arts - Fine Art
Yaba College of Technology
National Diploma - Architecture
Yaba College of Technology
High School Diploma -
Idia College