Olajuwon Wilson
Chapin,South Carolina
Summary
Leveraged financial expertise and exceptional communication abilities to solve complex inquiries and foster client relationships. Highly organized and analytical individual with extensive experience in financial reporting and analysis. Skilled in preparing financial statements, budgeting, and forecasting. Proven ability to maintain accuracy and quality in high-pressure environments. Adaptable professional with experience in expense control, financial analysis, and trust accounting. Frequently praised as efficient by peers, I can be relied upon to help your team achieve its goals.
Overview
1
1
year of professional experience
Work History
CUSTOMER SERVICE REPRESENTATIVE
Fabletics
- Demonstrated excellent communication skills by making sure the customers needs were met and any discrepancy was solved in a professional manner
- Handled customer complaints and inquiries in a courteous and efficient manner by listening to them and finding a solution to their problems without escalating the situation.
TICKET SALES INTERN
Churchill Downs
- Built relationships with clients through emailing them and calling them about weekly promotions and keeping them updated on trends and discounts
- Collaborated with team members on marketing initiatives by inventing new methods on how we could market tickets through social media and in person
- Implemented creative ideas such as car washes and free tickets to engage customers and drive more traffic towards events
- Performed administrative tasks such as filing paperwork, entering data into databases to analyze increases or decreases in productivity
- Analyzed market trends and competitor activities in order to identify new opportunities.
CUSTOMER SERVICE REPRESENTATIVE
Floor and Decor
01.2024 - Current
- Displayed strong organizational skills while managing multiple projects simultaneously
- Performed data entry tasks accurately and in a timely manner
- Utilized problem-solving techniques to identify solutions for complex customer inquiries
- Participated in team meetings to discuss new ideas for improving the overall quality of customer service provided.
Data Analyst Intern
Columbia Metropolitan Airport
05.2024 - 08.2024
- Monitored and controlled data upload, checking for successful data import and quality.
- Assisted management in making informed decisions by presenting clear and concise reports detailing analytical findings.
- Identified key performance indicators for ongoing projects, enabling more focused and effective analysis.
- Streamlined data collection processes, significantly reducing time spent on manual data entry.
- Developed customized reports, summarizing and presenting data in visually appealing format.
Education
Bachelor of Science - Business Administration
University of Louisville
Louisville, KY12.2024
Skills
- Financial analysis
- Risk management
- Data analytics
- Business analytics
- Accounts payable and receivable
Extracurricular Activities
Competed in Division 1 Track and Field in the 100m and 200m dash. I am able to translate this experience into the workplace by using my tremendous individual efforts to benefit my team and also my future company
Timeline
Data Analyst Intern
Columbia Metropolitan Airport
05.2024 - 08.2024
CUSTOMER SERVICE REPRESENTATIVE
Floor and Decor
01.2024 - Current
CUSTOMER SERVICE REPRESENTATIVE
Fabletics
TICKET SALES INTERN
Churchill Downs
Bachelor of Science - Business Administration
University of Louisville
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