Olalekan Lawal
Chicago,IL
Summary
Well-qualified Logistics Professional with proficient in handling complex customer issues and promoting positive experiences. Efficiency-driven and organized with team-oriented mentality and dedication to customer satisfaction, business goals and sales excellence. Skilled in coordinating documentation with proficiency in ERP SAP-SD Module. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Element Food Solution
12.2019 - Current
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Overseeing 3 team's supervisor with 45 employees in shipping & receiving, warehouse & inventory control and pre-weight & pre - stage.
- Designed and Implemented new SOPs to increase on time Delivery Performance across all 3 departments, leading to reduction in shipping errors by 32% and 27% increase in order fulfillment time in 2022 calendar year.
- Built and established relationships with staff and vendors.
- Monitored performance of logistics operations to identify areas for improvement.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
Logistics Operations Supervisor
Arro Cooperation
07.2017 - 12.2019
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Verified effective and timely implementation of operational goals by prioritizing tasks.
- Processed orders by due dates to enable on-time delivery to customers.
- Perform daily activities within the shipping & receiving department, ensuring accurate pick-ups and deliveries were coordinated with carries.
- Resolved shipping discrepancies by coordinating
- customer and courier communications.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Improved efficiency by 30% through employee management, workflow evaluations and monitoring procedures.
Education
Bachelor of Science - Sociology
Lagos State University
Lagos, NigeriaSkills
- Logistics Management
- Inventory Control
- Transportation and Logistics Coordination
- International Shipments
- Critical Thinking
- Vendor Liaising
- Customer Service
- Analytical Thinking
Timeline
Logistics Coordinator
Element Food Solution
12.2019 - Current
Logistics Operations Supervisor
Arro Cooperation
07.2017 - 12.2019
Bachelor of Science - Sociology
Lagos State University
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