Olayeni Abimbola

Skechers Outlet

09.2022 - 12.2024

Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to effectively build rapport and lasting relationships.
Prepared merchandise for sales floor by pricing or tagging.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Solved customer challenges by offering relevant products and services.
Engaged with customers to build rapport and loyalty.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Provided positive first impressions to welcome existing, new, and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Managed returns, exchanges and refunds in accordance with store policy.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Maintained up-to-date knowledge of store sales, payment policies and security standards.
Provided exceptional services and pleasant shopping experiences to retail customers.

Summary