Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Oleh Boichenko

Milton

Summary

Motivated and reliable professional with over 4 years of experience in customer service, warehouse operations, and team leadership. Seeking a position in retail, warehouse, or customer service where I can apply my strong work ethic, problem-solving skills, and attention to detail.

Overview

5
5
years of professional experience

Work History

Deli Lead Associate

HEB Grocery Store
01.2024 - 07.2025
  • Enhanced client satisfaction with effective communication, regular progress updates, and prompt resolution of concerns.
  • Evaluated team member performance regularly, providing constructive feedback for continuous improvement.
  • Improved team productivity by streamlining workflow processes and implementing efficient project management practices.
  • Managed daily deli operations, including inventory, ordering, and food preparation
  • Provided excellent customer service and handled food safety procedures
  • Ensured consistent product quality and shelf restocking

Warehouse Worker

Amazon
08.2022 - 08.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as 100 pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Helped maintain an organized stockroom by labeling shelves clearly, designating specific areas for different products, and rotating stock regularly as required.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.

Factory Worker

Austin Cabinets
06.2021 - 08.2022
  • Carefully packaged finished products and prepared for shipment.
  • Operated various types of machinery, including conveyors and packaging equipment, contributing to efficient workflow.
  • Performed quality checks on finished products to identify and address discrepancies.
  • Build custom kitchen cabinets provide best quality and install them
  • Worked effectively in fast-paced environments.

Customer Service Representative

Dillard's
01.2020 - 06.2021
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

Associate of Science - Computer Science

Polytechnic University of Dnipro
Dnipro Ukraine
04-2021

High School #4
Kryvyi Rih Ukraine
08-2018

Skills

  • Operations management
  • Employee supervision
  • Client relationship management
  • Staff training
  • Strong problem solver
  • Teamwork and collaboration
  • Multitasking Abilities
  • Customer service
  • Stocking and receiving
  • Product sales
  • Marketing implementation
  • Data entry
  • Microsoft Excel
  • Microsoft outlook

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Deli Lead Associate

HEB Grocery Store
01.2024 - 07.2025

Warehouse Worker

Amazon
08.2022 - 08.2023

Factory Worker

Austin Cabinets
06.2021 - 08.2022

Customer Service Representative

Dillard's
01.2020 - 06.2021

Associate of Science - Computer Science

Polytechnic University of Dnipro

High School #4

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